Our Reviews
Melanie and Marginy were knowledgeable and patient while they treated and checked our whole family. Their space was very clean and organized, and treatment methods very thorough. Peace of mind is worth the price we paid!
Gigi was very informative about how lice spread, how to contain them, and the treatment process. She also did a great job of treating my daughter along with me and my wife. Hopefully I won’t need her services but if I do, I would return here!
This experience was so stressful…BUT Melanie and licd charmers made it so much easier for me and my kids. I have mixed race children with textured hair and Melanie handled it with skill, patience and professionalism. I can’t say enough about how grateful I am for her and our service!
Margaret and Jaimee did a great job! They worked quickly and efficiently but were extremely thorough. They did a great job ensuring our entire family (as young as 4) felt comfortable.
Melanie was lovely and very thorough. Highly recommend lice charmers in se Portland.
Amazing experience! The team working on my kiddo were professional, kind, and very thorough. Worth every penny for the peace of mind.
Absolutely under no circumstance should you waste money with this complete and total rip off of a service. Went for a treatment. Did all the post steps. Didn’t work. Went back for retreat…. Had to pay for exams…… one month later….. back again but guess what…. Now they want me to pay for it AGAIN. What an absurd scam save yourself the time and money
Response from the owner:Hi Jacob,
We treated you on 7/12/25. Then for free under our guarantee on 8/22. Then you got it again and called and mocked and berated my employee, so we won't be working with you in the future. We can't provide free retreatments if you continually get lice.
Here's a recording of the call
https://drive.google.com/file/d/1YnEfkQxkb0YkBEPZSWHnYM3fzLIQa1kl/view?usp=sharing
Thank God for Lice Charmers! Margaret was able to treat the three of us, all with long hair, on short notice when we discovered our infestation. She is knowledgeable, fun to talk to and GOOD at her job! Yes it was expensive - but we are educated now and hopefully won’t be back anytime soon
I recently had an infestation and came in last minute. I was treated promptly, and the process did not hurt at all! I highly recommend this place if you’re in a pinch or if you need your children treated.
Excellent service, clean salon, and very friendly at the Gladstone location. They got us in right away after a phone call so we didn’t have to worry all night. Made our nervous kid feel like she was getting a spa treatment. Highly recommended!
I highly highly recommend Lice Charmers! | was able to get a same-day appointment and Margaret was absolutely amazing- she helped my kids feel totally comfortable and worked thoroughly and efficiently. She was also lovely to chat with! This is worth every penny for the peace of mind!
When my worst nightmare happened and I found a louse on my head I was desperate to get help checking my head since I live alone. Lice Charmers and specifically Gigi are my heroes!! Lice Charmers got me in the same day I called and Gigi was so kind and welcoming during a situation that can feel pretty embarrassing. She was fast, thorough, and made me feel calm when I had been freaking out. I ended up getting really lucky and not having an infestation so I just had to pay for the head check but let me tell you as someone who lives by themselves the peace of mind this gave me and the stress/work it saved me is worth it all. I hope I don’t find myself in this situation again but if I do I’ll absolutely be returning here and hope to get Gigi again! Oh and I don’t have kiddoes but if you do I noticed they have some toys and just based on the welcoming vibes I would take my kids here if I had them.
Margaret was fantastic with us and our 4 year old. Knowledgeable and friendly!
Amazing experience! Felt in great hands. No lice made it out alive.
June was absolutely wonderful. Professional and very kind! She put my daughter at ease and made the whole process very simple and easy! We just did a “camp check” and I was delighted to be provided with a written confirmation of being lice free to take to camp!
June was able to see us the same day we called. Highly recommend. Thank you so much! 😊
June was able to see us the same day we called. Highly recommend. Thank you so much! 😊
Gigi did a great job we didn’t have lice 😁 so worth it for peace of mind. My kid with a sensitive head actually enjoyed the combing thats how gentle she was.
Gigi was amazing with my daughter's long, thick hair. She'd had an awful experience (at another place) having lice as a kindergartener so, now twelve, she was quite nervous to come. But Gigi was so kind and gentle that she put everyone at ease, and we very much appreciated her thoroughness, humor, and professionalism. Highly recommend.
Margaret was amazing. Thorough, informative and very nice to talk to. She made my children feel totally at ease. The whole experience was fast and made us feel very well cared for.
Great experience. Very friendly and super knowledgeable. Made us feel at ease and the process was quick!
This was a great experience (minus the lice). Gigi was knowledgeable, kind and went the extra mile to help us. Would definitely return.
Hillary was a literal godsend. So professional but also warm and friendly. We caught lice on our child very early. Went the next day (after treating at home— because of course we discovered around 8 pm) to make sure we didn’t need to treat again, and also for the peace-of-mind to have a professional check all of us. Hillary was so kind and fun to chat with! Also, I should note when I called the night I discovered lice on my child, Lice Charmers answered the phone and set us up with a next day appointment! This place is literally such a lifesaver. Thank you for what you all do!!!
Very knowledgeable and walked us through the process.
Margaret was super awesome, kind, knowledgeable, gentle and thorough. Thank you for making that so painless!
Hillary was the best! She is friendly, informative, and well worth it even if you end up just getting checked and not having anything. We will definitely share her info!
My step daughters ended up with lice and I had never delt with them before. The experience with lice charmers was absolutely fantastic. The technician was professional and a great conversationalist and got done with both of my stepdaughter's Checks and treatments and my check within 3 hours. They were fantastic! I absolutely would recommend!
My experience with Lice Charmers was great (considering it was dealing with lice lol). They were extremely knowledgeable. Melanie was super friendly. Definitely recommend them!
They got the whole family in quickly and were incredibly friendly, knowledgeable and helpful. Thank you!
I discovered lice in my daughter's hair yesterday and Lice Charmers was able to get us in within a day. I did a Nix home treatment kit when I discovered it but I was worried about how well I did it or how effective it would be. June was our technician and she was amazing. She was warm and friendly and very informative. My daughter is 6 and she was scared, she didn't know what to expect. June made her feel comfortable and she was very gentle with her. She treated her hair and examined me as well. She also provided something like a doctor's note to provide to school. I understand not everyone can afford professional treatment but if you can, I highly recommend this place. It gave me so much peace of mind.
My family and I saw Margaret today. We had a wonderful experience. She was very thorough. They also were really helpful with our schedule. I had a flight and they managed to squeeze us in and take care of us. Thank you so much. Would highly recommend them.
Margaret and Lice Chamers is a life saver! We came in yesterday after making a same day appointment for a lice check for my four year old. Margaret was wonderful with him, friendly, informative and thorough! I've recommended lice Chamers to other preschool friends. So happy we found them!
They were awesome to get our kids treated!
They were able to fit me in quickly. She was professional, friendly, helpful, and totally confident in her skills. She made sure I was comfortable . She answered all my questions. A good experience for a bad day!😀
She was kind, knowledgeable, and efficient.
Got our kids in very last minute for checks. Greatly appreciate these technicians! Thank you!
The woman who helped us was friendly and great with kids. We learned our kid doesn't have lice, which was relieving! Worth every penny.
Great experience! We had gone to another place twice before this one and experienced rough treatment for our daughter as well as lice not being fully treated.
This lady truly is so kind, gentle and informational! The methods they use are 100x better than the place on Mercer Island and highly recommend going here!
This lady truly is so kind, gentle and informational! The methods they use are 100x better than the place on Mercer Island and highly recommend going here!
Was shockingly quick and easy! My two kids and I were able to book day of and were in and out within 2 hours. June was extremely helpful and knowledgeable about all things lice - it made me feel much better (less freaked out) about the treatment, cleaning the house, etc. I highly recommend for anyone dealing with young children with lice!
Margaret was super great to work with and works well with kids. We need places like this that know how to check for lice and remove it if you have it.
Clean, professional setting. Knowledgeable staff
If you end up getting lice, you can at least get rid of it in the friendly and capable hands of Melanie! I would recommend taking your family here for compassion and to get the job done. The cost is on par with every other place in town.
We called Lice Charmers on a Friday evening, hoping for an appointment before the weekend was over, but knowing that was unlikely. To my surprise, there was an opening an hour later! My son’s lice were treated quickly and thoroughly, and she confirmed that I didn’t have any signs of nits or lice. What a relief!
June was amazing and so knowledgeable! She was gracious enough to take us with an hours notice and make sure our family of four were checked/treated as needed. The microscope and fun facts were so intriguing to my two kids and the atmosphere was so warm and calm given the circumstances! Thank you, June!!!
June was so patient and thorough. We had a great experience.
Fantastic experience with Melanie and Lex! Super nice and knowledgeable.
June was amazing. So knowledgeable and kind.
Amazing people and super helpful.
Melanie was so wonderful and got me in same morning! She was thorough and really put my mind at ease. After my kids got lice my head won’t stop itching but she did a thorough check and I was completely lice-free! Whew! Thank you! I know where to come if it ever happens again.
Melanie was efficient, friendly, and knowledgeable. If you need to get checked for lice, this is where you want to go!
Lice. The last thing you want to find or have. Once you do though- there is SO much information out there on what to do. We found Melanie with Lice Charmers and it was INCREDIBLE!
We have three kids and each of them needed treatment. She was so patient, kind, gentle and fast. She was able to work with our neurodiverse kiddo and made the whole experience as simplistic as possible.
Melanie gave us detailed instructions on what to do around the house, bedding etc.
This was worth every second and every penny! If you were thinking about using a service I would highly suggest this group of people!
We have three kids and each of them needed treatment. She was so patient, kind, gentle and fast. She was able to work with our neurodiverse kiddo and made the whole experience as simplistic as possible.
Melanie gave us detailed instructions on what to do around the house, bedding etc.
This was worth every second and every penny! If you were thinking about using a service I would highly suggest this group of people!
They were great! My girls liked the brushing and the braids. They even let them pick their own hair ties for the braids. They had candy treats at the end also.
My daughter came home from school with lice she got from a close friend. I had made several calls to get an appointment somewhere local. They squeezed her in at the end of the day and wound up also caring for two of her friends that same evening. June was able to tell us approximately how long they had all had lice and gave us care information to take home. She was very informative and caring. She saved the day! We highly recommend June!
They got my kid and I in same day, cleaned us up, and gave us great peace of mind. Would highly recommend!
Excellent experience! Friendly, knowledgeable and professional!
Quick, good info, effective treatment, reasonable price
If you find yourself in a hairy situation, don’t panic! Call Lice Solutions and let them work their magic. We were fortunate we had no little critters at this time, but we certainly learned a lot about lice and how to spot them on our own in the future. So worth the peace of mind, knowing we were not hosting any parties on our scalps. I hope we don’t have to come back, but if we do I know they will have us lice -free in no time.
Super friendly! And perfect job! Recommend 100%
Took the girls here after there was lice at their school, luckily they were lice free. Cannot recommend this place enough!
My whole family was able to book an appointment same day. They were kind, efficient, and thorough. We have not had to return since our appointment a month ago.
10/10 - comfortability
10/10 - Quick - in & out
10/10 - Friendly & Welcoming
Reason for needing service 0/10 -
10/10 Choosing Hillary & Lice Charmers
10/10 - Quick - in & out
10/10 - Friendly & Welcoming
Reason for needing service 0/10 -
10/10 Choosing Hillary & Lice Charmers
While lice can certainly be treated at home, the peace of mind to have it done thoroughly by a pro is amazing. The space has tons of stuff to keep kids entertained b/c you might have to be there a while.🥴
Additionally, I now feel armed with a ton of knowledge on how to avoid getting lice again in the future!
Additionally, I now feel armed with a ton of knowledge on how to avoid getting lice again in the future!
Came in for a family check after exposure in the kids classroom (and having gone through a full treatment at another lice service last summer).
June had such a gentle touch and was still thoroughly checking us all, but not a single family member left traumatized or in tears so it was a total win! We will be back next time we get a scare.
June had such a gentle touch and was still thoroughly checking us all, but not a single family member left traumatized or in tears so it was a total win! We will be back next time we get a scare.
great and quick service. I called morning of for an appointment and i was brought in quickly. Staff was great, we had a lovely chat.
Very knowledgeable and comforting. Great with kids!
I can't say enough positive things! Staff were wonderful at each step of the process...from phone call with Lex to appointment with Melanie! Very knowledgeable and great advice! Calm and supportive environment. Would definitely work with this team in the future if needed, highly recommend!
AMAZING SERVICE!!!! Wish it would have been around when my daughter was young.. I was very happy with Gigi , I saw her twice to confirm I was 100% bug clean.. I'm so glad I learned about your service. Thank you for doing an amazing job and not making me feel bad for having to come in for something like this...
Margaret was amazing and super knowledgeable. She saved the day!!!
June was fantastic! She was extremely knowledgeable and took great care of me and my son. Highly recommend
We had a very nervous toddler and Margaret was really great and patient! Highly recommend!
Response from the owner:This is so sweet to hear! Thanks for letting us know, Sarah :)
I took my daughter to Lice Charmers because her school had a lice outbreak and I wanted her head professionally checked. Melanie diagnosed my daughter in a way that I was not expecting… she was kind, took her time, was very informative of what she was doing, talked to my daughter and made her feel very comfortable (to the point she wanted to stay and play there!). Melanie then checked me and I took my other daughter back to be checked as well bc Melanie was THAT great! None of us ended up needing the treatment but I would recommend this “charming” place to anyone in need of lice help….Melanie is the icing on the cake! 5+ stars! ⭐️
Margaret was wonderful! Thank you!!!
June at Lice Charmers was very kind and gentle with the kids. I appreciated her service very much. The building from the outside felt a little strange but the space inside was very clean with lots of toys to entertain the boys. We had a really good experience and would come again, if needed.
Such a great experience! Both staff were friendly and explained the process very well. They even had children’s books about lice to help kids understand what they are.
Melanie was super helpful, efficient and gentle. Highly recommend— helps make a bummer of a situation way better!
Unfortunately, with kids lice happens. I'm very thankful for June's professionalism and good vibes. She was gentle with my daughter's hair and very informative as to how to prevent this from happening again.
The scheduling process was easy and I'm overall very happy with the experience, despite the issue.
I highly recommend this company, as lice has evolved and is no longer eradicated with store-bought, boxed treatments.
The scheduling process was easy and I'm overall very happy with the experience, despite the issue.
I highly recommend this company, as lice has evolved and is no longer eradicated with store-bought, boxed treatments.
Gigi was very personable and kind. She made what I thought would be a stressful situation easy. Would highly recommend Lice Charmers!
Great service. Very informative. Every parent should have access to their information it’s vital in how stop the problem and identification.
Like anyone in this circumstance, we weren't thrilled to be going it; so we felt very fortunate to have the great services and care of June at Lice Charmers. She was excellent.
Super professional and the young lady who was on call helped out so much for my step mom and grandma. 10/10 recommend.
June is a treasure! She is incredibly knowledgeable, thoughtful, and thorough.
After our initial treatment, we were exposed to lice and I panicked. Lex (another absolute angel) advised me and gave me instructions to recheck my own head. Despite her kindness, panic took over and one thing lead to another and we were at Lice Knowing You on Mercer Island getting their $20 lice check.
After only one section of hair was checked, they proclaimed we had lice and wanted to start treatment. Because we were still in our 60 day guarantee with Lice Charmers, I paid the $40 for the “check” that was less than 2 minutes and Lex got me back in within hours.
No lice was found and June put me and my son at complete ease. Lice Knowing You proclaimed lice when we simply had dead nits, although we were not shown this evidence.
June is truly so kind and patient, I cannot recommend her and Lice Charmers enough.
Thank you so much Lex and June!
After our initial treatment, we were exposed to lice and I panicked. Lex (another absolute angel) advised me and gave me instructions to recheck my own head. Despite her kindness, panic took over and one thing lead to another and we were at Lice Knowing You on Mercer Island getting their $20 lice check.
After only one section of hair was checked, they proclaimed we had lice and wanted to start treatment. Because we were still in our 60 day guarantee with Lice Charmers, I paid the $40 for the “check” that was less than 2 minutes and Lex got me back in within hours.
No lice was found and June put me and my son at complete ease. Lice Knowing You proclaimed lice when we simply had dead nits, although we were not shown this evidence.
June is truly so kind and patient, I cannot recommend her and Lice Charmers enough.
Thank you so much Lex and June!
Lice Charmers was excellent! We were able to be seen the same day we called. June was kind, fast, and professional. 2 out of the 4 of my family members had lice - and the treatment was immediate, thorough, and pleasant. We learned how to deal with bedding, hats, etc while we were there so we felt confident that our lice “experience” would come to an abrupt END!
We are all very happy we went! Thank you, Lice Charmers for making our experience an excellent one!
We are all very happy we went! Thank you, Lice Charmers for making our experience an excellent one!
Easy to schedule, very thorough, professional and knowledgeable. Recommend highly.
Very professional. Took the time to answer all of my questions, very thorough and patient with my daughter. The treatment gave us peace of mind and the tools we needed to try and avoid another infestation.
Melanie was great, she took care of our kids and checked the rest of us thoroughly, very pleasant and professional! Thanks!!
Lex and Gigi provided fast, effective, and friendly service when 5 of our 7 family members were confirmed as having lice. Lex got us scheduled for a next-day appointment. The two completed the service in almost half the time estimated without making it seemed rushed. Lex holds a wealth of knowledge on efficacy of various treatments, as well as the history of life management and an interesting assortment of replica antique lice combs. I highly recommend them.
Quick and efficient! Well done.
June was patient, gentle, and knowledgeable. They reassured me of all my concerns. Would definitely recommend!
Lice Charmers was a lifesaver for our family when dealing with a recent lice outbreak. They got us in quickly with flexible scheduling options, and their staff was thorough and professional throughout the treatment. Lex and team did an excellent job and were awesome with the kids. Can't recommend them enough!!!
June was awesome! She made a very stressful event a rather pleasant and educational experience. She even helped tame my wild kids lol. I want to say we will definitely be back but I hope that is never the case, but should lice darken our doorstep again I know where we will be going. Thanks June!
My girls were able to get in and see Melanie very quickly. She was amazing with the kids and was very thorough. Her services brought a lot of comfort to us during a stressful time.
Such a great place. Got a call back right away after leaving a message and they got us in same day. Melanie and Megan, our technicians, were reassuring and calm and super friendly. They answered all our questions, told us what they were doing every step, and made us feel confident we were leaving lice-free. I absolutely recommend them!
Great people and excellent service. Thankfully, for me this was just a scare. I went to them last year and they killed the entire infestation using no unsafe chemicals. Highly recommend. This time I went straight to them rather than trying other methods first. Definitely worth the $45 check for peace of mind!
June came to my rescue the day before Thanksgiving! I'm grateful for her fast and kind service, and of the whole team to promptly schedule me on such a busy time of year.
Lex and the team were quite helpful and responsive. Black Friday and they got 7 of us in same day and knocked those lice out!
Gigi and Lex helped me and it was a great experience! They were very thorough, kind, and informative. The buggies are all gone, here’s hoping they stay gone!
Really quick, friendly and super informative. Spendy, but nice to have peace of mind when dealing with lice Totally recommend their service.
We were very grateful for Lice Charmers. I found a lice in my hair in the morning and they were able to get our family of 4 in for a check that day. Two of us had lice and got treatment. My 4 year old started out a bit wiggly and scared of the warm air that kills the bugs and nits. Hillary was patient and kind, while we helped get our little one get comfy with a show.
The moment I found a lice I panicked. I have a fear of bugs and knowing they were in my hair was about my worst nightmare. Without Luce charmers I would have spent the week in anxiety and worry. It was money well spent. I left there feeling a sense of ease that we took all the right steps at home and felt confident we left there bug free!
Thank you for being there for our family!!
The moment I found a lice I panicked. I have a fear of bugs and knowing they were in my hair was about my worst nightmare. Without Luce charmers I would have spent the week in anxiety and worry. It was money well spent. I left there feeling a sense of ease that we took all the right steps at home and felt confident we left there bug free!
Thank you for being there for our family!!
June was great! She was thorough and efficient.
Highly recommended if you’re facing a lice battle or even exposure. Melanie was professional and compassionate about Our situation, and normalized the experience for us. She was honest, and I didn’t feel up on any additional treatments or products. They were fantastic!
Our grandkids got lice. Lice charmers treated them. Their parents called that evening. Lice Charmers got us in the next day for a check. No lice! And Hillary made the experience good.
Very happy with the service Melanie and Gigi provide. Used them twice now- last time was a check only. Would recommend them for peace of mind when dealing with lice. They also have lots of advice and great products for at home treatment.
June was amazing. She was extremely knowledgeable and kind. She made an otherwise unpleasant situation stress-free and comfortable. Highly recommend Lice Charmers if you ever find yourself dealing with lice.
Amazing experience- they were so patient and good with young kids. Fully recommend!
Excellent experience. June was kind and professional, and shared tons of useful information. Would definitely recommend!
June was great. Was able to get us in on the day we called. Looking forward to no more
Bugs !
Bugs !
We've been twice (because lice is inevitable with a kid in school). Sydney and Hillary were both great and very patient with my wriggly child. Having gone through DIY lice removal recently, I'm so relieved to have it all taken care of in just one sitting! 10/10 would recommend!!
Great experience, a relief to know that I did not have an active lice infestation. June was excellent in her procedures and provided treatment just incase.
Hillary was excellent... made the best of a not great situation... highly recommended.
Very friendly, knowledgeable and thorough.
Edit: went back to have my daughter done as well. They were able to fit us in the next day with lots of times available.
Edit: went back to have my daughter done as well. They were able to fit us in the next day with lots of times available.
We had a great experience at Lice Charmers. I called in the morning and they fit us in that same day. June was really knowlegebale and answered all my questions and was great with the kids.
Was very satisfied with servimelanie knew what she was doing. Would recommend? Go lice charmers.
Our experience with Lex and June was so great! They were kind and thorough and really made me feel less anxious about the whole situation. Thanks again!
We had an amazing experience with Lex! We had quite the scare from the school my child attends. Lex was able to confirm that we did not have lice.
She was professional and compassionate and knows her stuff! She took the extra time to write a special note on the “all clear” paperwork and explained that the company that did the check at school likely didn’t check throughly and had given us false information.
It was nice to have her support and understanding. The check and oil treatment was more than worth the money. This location is easy to find with plenty of free parking. She put my mind to ease and I would highly recommend their services. I’m actually really grateful that I didn’t go to the same company that did the checks at school. It was nice to have a separate/independent perspective from Lex.
They sell their oil and oil application tools and I feel confident that I now have more tools and information and can handle the next scare with a tad more calm thanks to her easy going and educated perspective.
Thanks Lex! I appreciate you doing what you do and for remaining so steady while I worked my way through my wave of emotions. I highly recommend the services at Lice Charmers.
PS: They take HSA/FSA cards. Which I also appreciated.
She was professional and compassionate and knows her stuff! She took the extra time to write a special note on the “all clear” paperwork and explained that the company that did the check at school likely didn’t check throughly and had given us false information.
It was nice to have her support and understanding. The check and oil treatment was more than worth the money. This location is easy to find with plenty of free parking. She put my mind to ease and I would highly recommend their services. I’m actually really grateful that I didn’t go to the same company that did the checks at school. It was nice to have a separate/independent perspective from Lex.
They sell their oil and oil application tools and I feel confident that I now have more tools and information and can handle the next scare with a tad more calm thanks to her easy going and educated perspective.
Thanks Lex! I appreciate you doing what you do and for remaining so steady while I worked my way through my wave of emotions. I highly recommend the services at Lice Charmers.
PS: They take HSA/FSA cards. Which I also appreciated.
Melanie at Lice Charmers was great. She was very friendly, kind, and professional and my son was lice-free after the appointment. Thank you!
Fast help, thorough and very professional. Nice establishment and reassuring staff. We will return if this ever happens again. Highly recommend this service.
Lice Charmers was incredible — got me an appointment same day I called, and I haven’t had any issues since. Melanie was lovely — super knowledgeable, friendly, and gentle throughout the process. I would recommend going to them before purchasing all the home remedies. It is a pricey removal but it’s comforting knowing all the lice and knits are gone after the hour long session. Would 100% use their service again.
A repeat customer here; Sydney did great work this morning checking and treating as needed with a home visit. Really appreciate having Lice Charmers as a key treatment resource for what can be such a common problem for kids!
She was very patient, knowledgeable, and friendly.
Sydney was so thorough and gave us so many tips. We fully recommend this service.
Pleasant and competent staff. Unfortunately I have been to multiple lice clinics in the Portland area and this is my favorite one. Melanie really put my family at ease.
Sydney was so patient with us and talked through the entire process. It made an uncomfortable situation, comfortable.
They were quick, knowledgeable, and friendly.
Hillary and Melanie were amazing! My daughter and I had treatments done and it was fast and relaxing they kept us talking so I never thought about how gross it was 😂 my husband was lice free on check and my 2 year old son had one nit but wouldn’t let them anywhere near him so we just opted to shave his head when we got home which was fine and we still qualified for the 60 day guarantee! Hopefully we will never be back but if we need treatment some day down the road I’ll definitely be choosing life charmers again!
Melanie and Hillary were personable, thorough. They were great to work with and happy to educate and answer any questions that we had thanks!
Sydney was fantastic, thorough, and gave us great peace of mind.
we had a great experience. We felt confident after we left, but the lice we're gone! Great customer service and very thorough
A few friends had lice so we got checked too.Thankfully we were lice free! Having been through a long cycle of home treatments before that only ended with the pros, we are so happy to let the pros assess us again. Melanie was so nice and now we have peace of mind. Thank you!
Melanie was super kind and informative. She engaged with my daughter the whole time and make the whole situation better. She also put us at ease during this trying situation.
Quick and easy check for lice. It was also very easy to make an appointment and they got us in right away!
They were fabulous and professional! Highly recommend!
Just finished an appointment for my daughter with Melanie. Great visit, and Melanie was really professional and had nice banter throughout!
I took my daughter there so we could check if we had lice. We ended up not needing the treatment but Sydney was great! Such a nice person!
Great experience for my daughter. She said it felt like a a scalp spa treatment. Thanks Sydney!
Such a calming experience 😌
10/10 I would recommend, Melody thank you so much for the care and treatment you provided. You helped reduce alot of my anxiety in the midst of our first ever lice crisis. You went over and beyond and I appreciate your display of knowledge regarding detangling/combining techniques for lice from both my kids natural kinky curly hair. I didn't catch the other women's name thank you for being open to learning and stepping up to tackle my daughter's thick and long lions mane😅. Thank you for your gentleness. BTW she loves her twist and were showing them off yesterday Melody.
She was wonderful. Very through and she was very friendly.
This company was great at helping our family get in quick, they were very thorough and thoughtful. Explained all the things we needed to know about care. Thanks!
Melanie was kind, friendly, and efficient! I was able to get a same day appointment locally for a fair rate, and even with my thick hair she was able to do a lice check in just 30min (thankfully no treatment needed, I just needed confirmation that I was lice free before a trip). If I ever need lice care again, I know I'll be reaching out!
Lex was great - she made everyone comfortable, taught us a lot, and made the whole process easy and painless. We hope we never have to come back, but if we do we'll be happy to use this service again.
Very knowledgeable, skilled and friendly staff.
I can't even begin to tell you how nice it was to find this amazing company and know they dealt with the entire issue! Not to wonder if I got it all myself and for the reassurance they did was a comfort. As much as I hope to never have this issue again, it's great to know they are there if needed!
Response from the owner:Hey Lori! Thank you very much for your review, it's very kind of you and I'm so glad we could help. I hope you never have to deal with this again but it was nice to meet you under the circumstances!
-Lex
I highly recommend Lice Charmers in Portland for lice removal. We had a home visit and Lexi was thorough with checking and treating. I was given a lot of information and was able to purchase medical -grade lice tools should we have to deal with this in the future.
Response from the owner:Thank you Heather! It was great working with you guys and learning about your work too! Enjoy the summer! :)
-Lex
Lex is wonderful! I don’t recommend getting lice, but if you do, I recommend getting rid of them at Lice Charmers.
Lex is thorough and great with kids. She made the process easy and as pleasant as it could be.
Lex is thorough and great with kids. She made the process easy and as pleasant as it could be.
Response from the owner:Thank you for coming in, Anne! Your sons were such a pleasure to talk to. Enjoy that sunshine!
Lex is thorough and kind. This was the second time we had to use the Lice Charmers service and I'm so grateful there is a service like this! It may be expensive but worth every penny to be lice free!!! Highly recommend.
Response from the owner:Thank you for reviewing us, Sarah! I hope you never have to deal with this again but thank you very much for choosing our service, it was nice to see you again :)
-Lex
Organized, timely, informative care. She was thorough and complete. Lice free after 1 visit! Thank you.
Response from the owner:Thanks for reviewing, Amy!
My 16-year old & I needed a check and were able to schedule the same day we called. Lex & Melanie were very thorough, compassionate, and helped put our minds at ease! I am so grateful for their service & care—especially as a single parent!
Response from the owner:Thanks, Naomi! Glad we could help :)
This place is so amazing. I was stressed when my daughter had lice and they were so calm and answered all my questions. We called on a Saturday afternoon and she squeezed us in that same day around 5. My daughter went home lice free and with oil to take home. Would defiantly recommend.
Response from the owner:Thank you, Destinie!! I'm so glad we could help. It was great getting to know you two and I hope you have a lovely mother's day weekend!
Fast, kind and fantastic service! I wouldn’t go anywhere else.
Response from the owner:Thank you, Colette! It was such a pleasure chatting with you both ;) Stay lice-free!!
Lex was great! This is the second time we have used her service and very happy! She did great with my two boys and was able to adjust when one needed a break. Highly recommend her!
Response from the owner:Thanks, Tamara, your sons were great! I'm glad we were able to get down to the bottom of things even when it got tough! And when things are tough in future, I hope he can remember what it was like to be on the other side of some difficult combing--it makes you stronger getting through these things!
Best,
Lex
Has a great experience here! Called on a weekday about 3:30 hoping to get checks for my family of 5 (including school age and toddler children) and we were able to all be fit in that afternoon/evening. It was our first experience with lice and it was helpful and informative- I feel more confident in the future now knowing what I’m looking for! Would definitely return here for swift, informative service.
Response from the owner:So glad we could help, Noelle! You're ready for anything with that comb now but we're always here if you ever need a second opinion!
-Lex
Had been dealing with lice issues for months and finally decided to look into some professionals. Lice charmers got my daughters booked within 24 hours of calling. The gal who helped us, Lex, was AMAZING! She was thorough with every step and super patient with us. Would 10 out of 10 recommend!!
Response from the owner:Thank you, Alicia!! Such a nice review, I really appreciate it :D So glad we could help!
Best,
Lex
My daughter is boarding in Oregon and discovered she had gotten lice from somewhere. She went to Lice Charmers and Lex took AMAZING care of her. Despite my daughter having incredibly long hair thick hair, Lex really took the time for a thorough treatment. And despite the fact that I am in another state, I was able to talk with Lex about care and follow up and any and all questions I had about lice. She was so nice and gave amazing tips and advice on the matter. She didn't brush me off or try to get off the phone. I talked with her for at least 20 minutes and she even helped me with questions on what to do and check for in our home and with my other kids, despite the fact that we are all on the other side of the USA. I'm so relieved that we had someone like her to care for my daughter away-from-home.
Response from the owner:Thank you for your kind review, Kathryn, it was such a pleasure talking with you over the phone and meeting your daughter. She was excellent to chat with while we worked through her mountain of hair. Wishing you all the best on your adventures!
-Lex
Lex was super awesome and so patient with my family. She answered all of our questions and talked through the process with our kiddo. We were able to get a same day appointment for 3 adults and a kid. Definitely recommend if you need help with lice.
Response from the owner:Thanks, Gen! You're the best! :D
Wishing you guys forever-freedom from lice and a wonderful time on your adventures this summer!
Cheers,
Lex
Great service. Lex did a great job. Smiling and with great patience. Her suggestions were very helpful.
Response from the owner:Thank you, Aurora! It was such a pleasure working with you all and chatting with your student, brilliant people, all :) I hope your organization never has to call but we'd be happy to hear from you and help given the opportunity.
Cheers,
Lex
Lice Charmers is the way to go if you want peace of mind for lice issues. Informative, professional and patient. Thank you Lex!
Response from the owner:Thank you, Lorene! Your family was lovely to work with :)
-Lex
They were thorough, clean, friendly and available right away to help us. Great experience
Response from the owner:Thank you, Kara! It was such a pleasure working with your family! I hope you never have to deal with it again but glad we were able to help :) Best,
Lex
I took both of my daughters to see Lex. She was fantastic! She’s friendly and had a lot of great tips on prevention. I would definitely take my girls again if we run into another lice problem!
Response from the owner:Thanks, Anna! I'm so glad to help make a plan. :D Hope you all have a great rest of your summer!
-Lex
Lice Charmers saved our family when we realized one of our kids had lice!!! It is not a fun experience to go through and can be very stressful. Lex was so wonderful and caring! She was responsive and helped answer all our questions and gave us peace of mind!! She helped our friends and family too when they were concerned they had been exposed. The products they sell work and we have continued to use them when other over the counter treatments clearly don’t and smell very toxic. It’s a wonderful place, and we feel lucky to know they can help if this happens again. Thank you Lice Charmers!!
Response from the owner:Yay!! Thank you for remembering us Susie!
I’m so glad I chose Lice Charmers for my lice removal! Lex was able to come the day after I called and she explained everything she was doing and what I needed to do after. I had a great time talking with her throughout the whole process! Hopefully I won’t get lice again, but if I do, I know where I’m going!
Response from the owner:Thanks, Maddy! It was great getting to know you and I hope you don't ever have to deal with this ever again!
-Lex
Lex is so helpful and knowledgeable! She was quick and made the process smooth! Scheduling with her was easy. I highly recommend her!
Response from the owner:Thank you for calling us, KaiLana! It was so nice working with you and your crew and meeting your massive fur babies. :)
If you have to deal with lice, deal with it here! Lex was timely, professional, caring and thoughtful. Very good at the task at hand but also tte human part. Pricey but worth it!
Response from the owner:Thank you for coming in, Betsy! I'm so looking forward to bringing a friend and getting a piece of that paddleboard yoga!
Lex was able to see us the Morning we called. Our family was treated great. Thank goodness for her expertise!
Response from the owner:Thanks, Leticia :) It was so nice talking to you both. I hope the folks in your community can benefit from some of our tricks and product recommendations! Safe travels :)
Highly recommend Lice Charmers! Lexi was a total pro and a wealth of knowledge. I truly felt her goal was to help us and educate us so that we have a better chance of not returning to her establishment. This is because she really cares and clearly loves helping people! Running a small, local business is not easy and I will refer anyone who asked to them!
Response from the owner:Thank you so much, Andrea!! Your review is so kind, it really means a lot :) I'm glad we were able to help and got to learn about Biztown from you guys--such a cool idea!
Great chatting with you and your girls,
Lex
They were quick and great with my girls. Very friendly and treatment worked on the first time.
Response from the owner:Thanks for coming in, Trudy! You did a great job on your daughter's hair, I'm glad we were able to help put on the finishing moves :D
I highly recommend Lice Charmers rather than any OTC treatment methods. We called in the evening and we were able to schedule a next-day appointment. Lex assisted our family and she was very kind and great to work with. Thank you!
Response from the owner:Thanks, Melissa! Your family was so nice and funny to talk with--thank you very much for coming in!
Lex was amazing! She answered all my questions and made sure we could prevent a reinfestation. Treatment was quick and she was able to get us in quickly!
Response from the owner:Thanks, Stephanie! Glad we could help :D
Very friendly and thorough! Gave great advice for post-treatment care. Will definitely return if we ever need the service again.
Thanks!
Thanks!
Response from the owner:Thanks Marie! It was nice talking to you all and learning about life flight stuff--very good to know!
They were so helpful. We called on a Saturday morning and they answered right away and were very kind on the phone. We were certain our daughter had lice but are a bit far from their location so they had us send them several up close photos and they were able to let us know with certainty that it wasn't lice- saving us a long unnecessary trip. I would definitely recommend reaching out and feel certain I could trust their treatments based on these interactions.
Response from the owner:Thanks Elizabeth! Glad we could help :)
The woman who treated us whose name is Lexi was so incredibly sweet and gentle. She put an oil through our hair to help catch the lice and did an amazing job with the combing! She didn’t tug or anything, she was very gentle. When I got home I rinsed my hair off because it was super oily from the treatment and my hair was the softest it’s ever been, I highly recommend this place. They’re also reasonably priced for such a good clinic and kind people.
Response from the owner:Thanks very much for your review! Glad your experience was positive and your hair liked the oil :)
Helpful, professional, and reliable. So grateful for this service!
Love the attention to detail and how well she worked. My kiddo enjoyed the attention she received. Just an awesome group. Can’t say enough good stuff.
Response from the owner:Thanks, Linda--It is such a pleasure working with your family and chatting with your girl. I appreciate you making the trek down here, you've got some killer stories to share!
Same day appointment at their office, quick and professional. Very thorough and no upselling just help getting rid of bugs!
Response from the owner:Thank you, Tera!! Glad we could help :D I really appreciate you taking the time to review us!
-Lex
Lex was very through and very friendly with my daughter and I. Very happy that she could take the stress out of the day and help
Walk us through the process of hopefully keeping us lice free at home.
Walk us through the process of hopefully keeping us lice free at home.
Response from the owner:Thank you!! It was great chatting with you both and I'm glad I could help :)
Was able to get right in and get the treatment done! Great service, fast and complete.
Response from the owner:Thank you, Windy! It was fun chatting with you both!
Lex and team are amazing. Super helpful. Their products made my life so much easier.
Response from the owner:Thanks, Stevi! Glad we could help. You're ready for all-out war now!!
Amazing service. I called in the morning and was seen the next day. Emily was especially wonderful with my squirming toddler. After the appointment, we were given instructions for home cleaning.
Response from the owner:Yay! Thank you, Tonia! I'll let Emily know, so glad we could help :)
Can’t recommend Lice Charmers enough! Lex was incredibly kind and gentle with my daughter. Getting lice can be embarrassing, but Lex made my daughter feel at ease. As a parent I was freaking out and the quick scheduling was so appreciated.
Response from the owner:Thanks, Dennis! It was a pleasure talking with you both.
Had a great experience and we only came in to buy treatment and conditioner but Emily was so knowledgeable and really set my mind at ease. This really meant more to me than anything because I wasn’t as worried about creepy crawlers and had the confidence to know I could take care of this at home after following Emily’s directions. Happy to say the treatment worked and our household is lice free!!
Response from the owner:Thanks for the kind words, Sarah!
Emily was super nice- very comforting atmosphere. Very thorough and professional!
Response from the owner:Thank you, Natosja! Glad to hear it :)
First time dealing with lice and I am so glad I found this place. Emily is so calm, sweet and we had such great experience on top of not feeling how long we were there. Thank you Emily and staff for helping me out with this stressful situation.
Response from the owner:Thank you so much for the kind review, Aileen!
If you ever have lice go to Lice Charmers! Emily was awesome. We had already done a treatment at home but weren't sure we got everything out of our daughter's head. She found 3 bugs that we either missed or that had hatched since the home treatment. She was extremely thorough. Highly recommend!!
Emily was so helpful. Made me feel right at ease and made me smile throughout the process. This is a service you hope not to have to use often but if in fact I get another case of head lice, they’d be the first to call. Great communication. Responded quickly to my request etc. Thank you again! Will be sure to tell others about them.
Response from the owner:Thank you, Kate! So glad we could help clear this up for you all. Thanks for the kind words!
Everything was super easy and everyone was so helpful. Would highly recommend this place!
Lice Charmers did a great job removing all lice and left us with an action plan. Best money spent to give our family a peace of mind. Quick, efficient and personable.
We needed screening and treatment for a family of four. A weekday would not have worked for us. I called Saturday and got a next day appointment. Thanks to Lex, what would normally be an unpleasant experience was anything but. Highly recommended.
Response from the owner:Thanks, James! I'm so glad we could help :)
Emily was fantastic! She was very personable and made us feel comfortable. Service was thorough and really gave me peace of mind. Definitely recommend this place if you ever have to deal with those nasty little bugs!
Fluid experience from start to finish. Lots of tips and good experience while getting treatment. My 14 year old actually had an enjoyable experience and thought the person was “really sweet.” . Highly recommend Lice Charmers!
Emily was awesome and was able to rid my daughter of all the lice. She was extremely knowledgeable and helped me know what to do to clean out the house!
Thanks Emily and Lice Charmers!
Thanks Emily and Lice Charmers!
Alexis was fantastic. She was super patient with our daughter, who had a pretty nasty infestation. She also was very good at explaining to and educating us about these nasty little insects.
We tried lice treatments from the store but couldn't seem to get rid of it completely and it just kept coming back. Finally I called them for lice removal and that seems to have done the job. Thanks Lice Charmers!
Response from the owner:Thanks for the review. Good luck with the new pet monkey!
Quick, nice. Shared lots of helpful information about lice.
Response from the owner:Thank you! It was a pleasure talkin' lice with you!
Emily was very nice to talk to. Made me feel like a friend opposed to a client and was very gentle. Would definitely recommend!
Response from the owner:Thanks, Chloe!! It was a pleasure talking with you :)
Lice-free! And a pleasant experience, considering the circumstances. My daughter brought it home from school and we made the discovery the day my Dad arrived from out of town!! Yikes, we all got checked, dad/grandpa was clear and headed home and daughter and I both needed treatment. All went smoothly and we were lice-free and on our way home in just a couple hours. 😌 Thanks so much!
Response from the owner:Thank you, Kate! Your daughter did a great job fighting the good fight against these suckers!
Responded immediately to appointment request, and got us in the next day. Friendly and efficient customer service, and I highly recommend them for all families.
Response from the owner:I'm glad we were able to help--your son was a trooper, thank you!
Great experience here! They got us in right away and did a really thorough job!
Response from the owner:Thanks, Kristina! Glad we could help!
Incredibly knowledgeable, thorough and fun to talk to. A must if you’re dealing with nasty lice! At home I found it incredibly hard treating myself so I never felt confident that I was thorough enough. After visiting Lice Charmers I feel confident we are in the clear.
Response from the owner:Thanks, Traci! It was so fun talking with you both! I hope you never deal with this again, but if you do I'll be happy to help.
Highly recommend this service! The staff we had were highly professional and helpful. They made us feel comfortable and at ease. We left with a feeling of great relief. Thank you for making the best of an awkward situation!
My daughter had a great experience. She went in so nervous and embarrassed. But left with a smile on her face they found no lice. The people that worked there made her feel comfortable and non judged. They stayed in correspondence through text and truly cared about her.
Response from the owner:Thank you so much for the kind words, Jordana--I'm glad we could help :)
Lex did such a better job at doing a head check than we could have possibly done at home. It was such a nice piece of mind to know right away that we were lice free. And she was great with my sensitive daughter. 100% worth every penny.
Response from the owner:Yay, thank you!! Your daughter did great too. :)
Awesome experience. Extremely professional and kind staff. Highly recommend!
Response from the owner:Thank you, Britt! Happy to help bring some peace of mind :)
Lex was able to take my daughter for a check as soon as we learned about an exposure. She found lice, then stayed late to check/treat my entire family. What a gem! She made this experience so easy and stress-free! I learned that with Lex’s help, I’d take lice over any sort of kid virus any day! Highly recommend! And a bonus: she accepts HSA cards!
Response from the owner:I'm so glad we could help, Lindsay! You and your family really know how to make the best of the situation and lead a positive example for your kiddos. So cool to see, thank you!
I never dreamed lice would be something our family had to deal with but we are so grateful to have been recommended the services of lice charmers when it entered our lives. What a relief to know that once you’ve left their office the worst part is over. They are so very knowledgeable and willing to help even outside of the appointment with any questions or concerns. Absolutely recommend!!
Lice Charmers is an excellent service. The skills and treatment is guaranteed and I felt so grateful to get an appointment immediately
Lex was great. Very professional, told me what she was doing at each step. She contacted me to let me know ahe was available early for our appointment, which I really appreciated. Office was private and clean. Cost was very reasonable. My appointment gave me much peace of mind, which is priceless. Highly recommend.
Response from the owner:Thanks, Julie! It was a pleasure talking with you today--happy reading!
Very friendly highly recommend
Response from the owner:Thanks, Gretchen! You and your daughter were a blast to talk to and work with. Cheers!
Wonderful experience! Lex is very knowledgeable and gave lots of great information. Hopefully we don’t need the service again but if we do we would not hesitate returning.
Response from the owner:Thank you, Amy, I'm glad we could help and I hope you guys never have to think about this again!
Alexa arrived promptly and took great care to find any crawlers in our kids’ hair, being super nice and comforting during the process. Would absolutely hire again!
Response from the owner:Thanks, Paul! It was so nice talking to you guys and hearing about your adventures!
Lex was awesome! Super friendly and knowledgeable. Felt like I was in good hands from start to finish.
Response from the owner:Thanks, Brennan! I hope this lice thing wraps up easily for the rest of the fam and you never have to think about it again!
Lexi was amazing, knowledgeable and helped our little one feel comfortable during the entire treatment process. She fit us in sameday and gave us all the resources we needed to be at ease during such a stressful time. Grateful to her and this service!
Response from the owner:Thanks, Dianna, you and your daughter were so sweet to work with and it was a pleasure meeting you!
Experienced, professional and helped to make my daughters lice experience bearable. My daughter feels so much better!
Response from the owner:Thanks, Alli! Your daughter was brilliant to work with and I wish her the best of luck with all her sports and hobbies!!
Lex was able to come out to our house for treatment the same day I called. She was friendly, informative and efficient and completely put our mind at ease. Treatment was completely effective. Overall a lifesaver! I wouldn’t hesitate to use them again if needed and I highly recommend.
Alexis was amazing accommodating, and incredibly good with my kids. Just an all around great experience with what was a very uncomfortable situation.
They were able to get me in the next day and confirm that I was lice free. Nicest people and the best service! They will definitely be my go to for any additional issues.
These people are phenomenal. Even though I couldn’t afford for them to treat my daughters lice they gave me helpful information about lice, what works best to treat and answered my multiple calls with the same great advice. We bought two bottles of their treatment and a comb at a great price. I wish I would have just went straight to them to begin with. If you are reading this review, just do what they advise. I tried to treat this on my own. I did two treatments of the nix and left them both on longer thinking that would help. I was wrong, I spent three days of treating, cleaning and combing. Just when I thought things were looking good and I got a handle on it I found live bugs. I am going to follow their advice this round of treatments and I should have done this four days ago.
From the bottom of my heart,
Thank you Lice Charmers.
From the bottom of my heart,
Thank you Lice Charmers.
She was the absolute best. Took care of my daughters hair so fast. Thank you!!!!
Lex and team were very professional and put our concerns at ease. They were very thorough in their job and we couldn’t be happier about the whole experience. 10/10 highly recommend.
Response from the owner:Thank you, Austin! Your daughter was such a trooper through all that combing, she should be proud for being so tough and I hope you guys got to celebrate with allll the roblox. Cheers!
Knowledgeable and fast! Great experience and highly recommended
Response from the owner:Thanks, Rick! It was really nice chatting with your daughter, she's super sharp and I hope she has many more amazing cheer seasons to come!
Remember that time you took your kids to the theater and one of them brought home a nasty souvenir. That souvenir quickly spreading and turning into a nightmare, but a quick Google search led you to a new friend… Compassion and humor coupled with the urgency and excellence you require in a clean and calm environment, YES PLEASE. Also, they can come to your home if the family gets it. For the Beaverton location entering the building from 106th not 104th was just the helpful hint we needed. If you should need help with the task of eliminating a nightmare in your life, call Lex! Also, use those HSA/FSA cards! Good luck friends & remember, sometimes it is just so worth it to ASK FOR HELP! So glad we did.
Response from the owner:Thank you, Dora!! It was so fun meeting you both! :)
Getting lice is never a pleasant experience but Lex makes it as awesome as it can be! She is incredibly skilled and equally knowledgeable, she squeezed me in for a same day appointment and helped calm all of my concerns. She also helped take away a lot of the stigma of having lice as an adult (or of any age). Could not recommend her services enough, if you want to turn having lice into a positive experience definitely go to Lex!
Response from the owner:Thank, Mira! I hope you have an excellent rest of this crazy heat wave summer!
Friendly, efficient service
Response from the owner:Thank you, Karla!
I called Lex in a complete panic at 7 pm on Friday night. My daughter had been complaining about having sand in her hair and it itching I thought nothing of it since we had spend the last couple weeks at the beach. Friday night I decided to wash her hair myself, that’s when I discovered lice! My daughter who is 13 was completely freaking out, screaming and crying. Lex was so sweet on the phone assuring me she’ll get it taken care of the next day and gave me some suggestions to help us get through the night. After hanging up I felt much better and equipped to help my daughter. The next day our appointment wasn’t until almost three but Lex was able to get her in at 12. She got all the lice out of my daughters hair and checked the rest of the family. Luckily only my daughter had it. I am so happy we found this place! She was honestly a real life saver. She’s very knowledgeable about lice and really makes the whole situation easier. Hopefully we don’t have to deal with this ever again but if we do I know who to call!
Response from the owner:Thank you so much, Jenny! I hope you guys never have to run into this problem again but it was an absolute pleasure working with your family!
Called late this morning to get my daughter in for a head check as she had a lice exposure a few days ago that I was just made aware of! The staff answered immediately and were good at calming all my anxiety around this process. We arrived and jumped right in. Lex was amazing with my toddler aged daughter and was patient while she got used to what was happening. Lex was so calm and kind to us and did a very amazing job. She braided my daughters hair at the end to keep the oil in her hair and told us we were all clear and had no lice (thank god) but what could have been an experience that added a few grey hairs turned out to be painless, easy, convenient, and priced fairly! Highly highly highly recommend!
Response from the owner:Thank you, Nicole! Your daughter did awesome--I hated doing stuff like that at her age! Have a great rest of your summer!
Extremely nice and efficient! She put my kids at ease and answered all my questions! I definitely recommend them!! And I LOVE that they don’t use pesticides! Extremely happy with their service!!!
Response from the owner:Thank you, Alicia!! Your kiddos were so patient and polite--it was really nice working with you all!
Hear me out-
DIY something else.
Not lice.
Hands down, this is theeeee bessssst money I've ever spent. Evvver. Ever. Ever ever ever ever. Do you understand?! Ever.
The second Lex arrived, my real anxiety and phantom itchy-scratchies started to lift. She was fantastic with the kidlet and charmed those little buggers right out the door.
And! Lex is great company who made the experience almost...fun? Wait.
It WAS fun. Yes! It was fun. At least, it was for me. Not the lice.
Relief is magical and Lex is downright freaking lovely.
5 fist-pumping, hallelujah stars!!!
DIY something else.
Not lice.
Hands down, this is theeeee bessssst money I've ever spent. Evvver. Ever. Ever ever ever ever. Do you understand?! Ever.
The second Lex arrived, my real anxiety and phantom itchy-scratchies started to lift. She was fantastic with the kidlet and charmed those little buggers right out the door.
And! Lex is great company who made the experience almost...fun? Wait.
It WAS fun. Yes! It was fun. At least, it was for me. Not the lice.
Relief is magical and Lex is downright freaking lovely.
5 fist-pumping, hallelujah stars!!!
Response from the owner:Lol! Thank you, Kalie!! You're so kind to take the time to write this, it seriously made my day--so happy to help you all, you're the best!
Cheers!
Lex
We returned from vacation and realized my 5 year old daughter had a lice infestation-eww! So grateful that Lex was able to meet us at the clinic in under an hour. She inspected/removed a few lice from my hair. But the true kudos goes for her patience with my daughter who was exhausted from traveling, and wiggly. This was our first experience with lice and Lex taught us so much while eliminating the problem bugs! Thank you for a worthwhile experience!
Response from the owner:Thank you, Miye! Your family has been so nice to work with and your daughter did great getting through a crummy ordeal after so much travel--I hope you all have a great rest of your summer!
Super calming and professional. I was very impressed, and also relieved to have experienced help and advice dealing with our first lice outbreak, and to not have to do the job myself for both my kids and myself. Great result, highly recommend.
Response from the owner:Thanks, Andrea! It was so nice to meet you all and I hope you all had a great holiday!
Lex was very thorough and also very kind. We appreciate her ability to be meticulous and thorough. We are so thankful for her wonderful service!
Response from the owner:Thanks, Jaimi! It was great meeting you both :)
We were visiting friends while out of town, literally across the country when we found lice in my hair. I panicked of course and my sweet husband calmly googled and found Lice Charmers. We called and Conor was so sweet and empathetic and was able to get me in that very day. We met Lex at the office and she was so unbelievably nice. She calmed our (my) anxiety, we had great conversation and the appointment took about an hour, which was much quicker than we expected considering I have long and thick hair. This was pain free, relaxing and honestly not as big of a deal and I thought it was going to be.
This service was well worth the money we spent. Thank you!
This service was well worth the money we spent. Thank you!
Great service. Well worth the price. Satisfied 100%! Arrived on time. Did a thorough job making sure all the lice were out. She was great with my 5 & 7yr old children. Very knowledgeable.
Response from the owner:Thank you!! It was great working with you guys, I hope you all find lots of fun ways to beat the heat this summer! -Lex
Do not call these people to help you they are a rip off, I thought I had lice and I did not and I still got charge for a full treatment almost $200 for 15 minutes of somebody telling me I don’t have lice and I was charged the full amount anyway! The technician that came over was very nice I got to admit that but I should not have been charged. I would’ve gladly paid a inspection fee and time for travel but the full amount……. really
Response from the owner:Hi Jack, I know we spoke on the phone and cleared this up, but I wanted to respond to your review for anyone else that comes across it.
We dropped the ball on communicating to Jack what our minimum was for an in-home appointment and he was justifiably displeased. Thankfully, he called to let us know and after listening to his side and reviewing the phone call we reached a compromise that all parties are happy with. I hope he considers updating this review, but... we all have a lot going on right now, so no worries if not.
Conor
This was our first head lice experience with our child. Lex, and Lice Charmers came the same day we called and quickly helped reassure us that once she left we would all be lice free. I particularly appreciated the 30 day guarantee. Lice Charmers willingness to help guide us on best practices for what we needed to take care of in our home to ensure we wouldn't be reinfected was also such a help. Thanks so much Lice Charmers!
Response from the owner:It was a pleasure meeting your family, Dana! Thanks for your kind words :) You all must be very proud of your kiddo's patience and fortitude--that will pay off big time in the fight against Ganon ;)
This service was so professional and so helpful. We are lice free and had a great experience getting it done!
Response from the owner:Thank you, Amy! So glad I could help. Wishing you all a great upcoming school year!
Very kind and knowledgeable. We were seen the same day we called which was a great relief! Highly recommend!
Response from the owner:Thank you, Vesna! It was so nice to meet you all and get to hear all about păduchi from the old country! ;)
Lex did a great job with our whole family- my mom, husband, 2 year old daughter and 3 month old son. Very thorough, professional, and knowledgeable! We hope we don't have to call on her again, but are grateful she's around in case we do in the future! Thanks so much!
Response from the owner:Thank you, Lauren! It was so nice working with you all :)
I really can't recommend Lice Charmers enough! Lex was able to come to our home and check and treat all of us the same day. Lex has a calm and friendly approach and normalizes the whole experience to avoid major freak-outs :). Lex was amazing with our wiggly kids (3 & 8) and very reassuring to us adults. Lice Charmers will be the first call we make next time we need help with lice!
Response from the owner:Thank you, Samantha!! It was so nice to work with your family. Your kids were endlessly engaging to talk to and I'm so glad you gave us a call!
Alexis was amazing, experienced, professional, and personable. She was on time and really made us feel cared for. She told us what to expect and how to proceed with the home moving forward to prevent lice from reinfesting. 10/10 would recommend this service! Well worth the cost putting our minds at ease. Thank you Alexis!
Response from the owner:Thanks, Stephanie! I'm so glad I could help and I wish you the best on your next adventure!
Lexi came to my house within a few hours of calling. She was super thorough and extremely knowledgeable. I love that she uses non toxic products too. I highly recommend using Lice Charmers if you have been exposed to lice. You’ll get a piece of mind.
Response from the owner:Thank you very much for your review! I hope you have an excellent rest of your summer!
Lexi came and checked my hair for me after a lice scare. She was friendly, knowledgeable, and had a great sense of humor. She was through and provided great after care instructions. If you find yourself in this situation this is definitely the business you want to call! Thank you!
Response from the owner:Thank you for such a nice review, Jennifer! It was great talking with you today, and thank you for the pandemic party app recommendation! (hopefully never to be needed, but great to have in the arsenal!)
Cannot thank you enough for bringing me peace of mind conveniently in my own home! So professional and kind! What an overwhelming problem it is to have lice introduced into your home but what a wonderful option to be rid of it quickly and easily!
Response from the owner:Thank you, Stephanie! I'm so grateful for the time we had to talk. Wishing you and your family all the best with all of your projects and adventures!
I was initially nervous about calling a service to help with a head lice breakout because I assumed a high cost and a gimmick. But low and behold our HSA covered the cost and that was all I needed to know! The reviews about Lice Charmers are true, no gimmicks here!! The cherry on top was the responsiveness of the service. I sent a text at 8pm and they were at my house by noon the next day. When you have lice you cannot get rid of them soon enough so I was very glad to enlist their help. Highly recommend!
Response from the owner:Thank you, Mckayla! Your daughter was such a trooper and an absolute delight to work with. I hope she gets to put those killer animal impressions to good use on the stage sometime! ;)
Great service! So convenient and Lex is such a pleasure to work with.
Response from the owner:Thanks, Michelle! It was so good meeting you all and swapping dog stories! :D
Very flexible service, I called this morning and she came this afternoon (thank goodness!)--Lex was a pleasure to chat with while combing through our family's hair and I'm feeling so relieved our hair has been professionally combed and gone through. Thank you so much again!
Response from the owner:Thank you very much! It was an absolute pleasure talking with you. I hope your son gets a chance to check out those Magic Tree House books, they might be right up his alley!
Wow. Lex was so flexible, easy to plan/communicate with. Lex is super knowledgeable, compassionate and AMAZING with my kid. Thank you!
Response from the owner:Thank you, Jennifer! It was great getting to know you both and I hope y'all have a stellar movie night to celebrate! :D
Alexis was fabulous! We got a same day appt. Alexis put my daughter at ease. Clearly explained what she was doing every step of the way. And great customer service from her partner. Just a fabulous experience and would highly recommend Lice Charmers!
Response from the owner:Hi Gretchen, thank you so much for your review! It was great chatting with you all :)
Alexis was amazing. She shared all of her knowledge with us. She was very patient with my little one. Thank you so much. Highly recommend
Response from the owner:Thanks, Nicki! It was a pleasure working with you all and hearing your daughter's stand up ;)
I had a lice scare with my daughter. She was at her mom's and I got the call that she had eggs. So, I never having had lice went into a panic and googling only led to worsening my anxiety. I found lice charmers online and called to inquire. Conor answered on the first ring and was a huge help. He put my mind at ease letting me know what to do and let me know I didn't have much to worry about. Although I didn't use the service, I would highly recommend! I would have paid him just for the insight he provided!
Response from the owner:Lice are annoying. They don't need to be traumatic, so i'm glad to share what I know with you, which you can hopefully share with others, to help dispel the fear-mongering and anxiety around these pests.
Lex at Lice Charmers is fantastic! She came quickly and was very thorough. She’s also delightful to talk with. Great service plus great person! Highly recommend.
Response from the owner:Thank you so much, Leslie! Your daughter has so much integrity and individuality to share, it's a pleasure getting to work with you both!
Lex is amazing, so happy we found you guys! Lex was great with our daughter, hope we don’t have to have her back, but if we have another problem, she will be who we call!
Response from the owner:Thank you very much, Errin! It was so nice chatting with you and your daughter--she's such a little ray of sunshine!
This review is a little late but my family and I had a great experience with lice charmers, very friendly, sweet with my kids and got the job done! Thank you so much for your wonderful service!
Response from the owner:Thanks, Ashley! Glad we could help and wishing you all an excellent summer!
Lex was AMAZING! I work in a residential facility for youth and we had a client come in with a very bad case of lice that our OTC lice treatment failed to work. I researched places to contact and Lice Charmers was one of the first to pop up. She was at our facility within 2 hours of contacting her. Both her and Conor were SO helpful with all of our questions.(We had a lot!!) The population of clients we serve are kiddos that have horrific trauma, abuse and neglect, drug use, and mental health issues. Their first day with us can be stressful and scary and the fact Lex was able to come in and connect with our client and show him respect is SO huge for us. While she was doing the treatment she made our kiddo feel comfortable and chatted with him the whole time. (even made him laugh!) We are only going to use Lice Charmers from now on!
Response from the owner:Thank you, Katie! This review means so much to me. It was such a great experience working with your team and getting to see the difference your organization is making for these kids. I sincerely hope to get to work more with you and your clients in the future!
-Lex
Lex was a fantastic lice remover. Efficient and fast. Pays attention to detail. Great experience. Will recommend.
Response from the owner:Thank you so much for your review, Gwynne!
We had a great experience with Lex. She was super nice, both my girls really liked her, and we are now lice free! Definitely recommend the investment, it was easy and stress free.
Response from the owner:Thank you, Erin! It was great talking with you all and I'm looking forward to checking out those trilogies!
Lex and Conor were on it. We had a scare across two households but they accommodated us and helped bring the infestation to closure quickly. Lex tamped down the innate, visceral disgust and paranoia we felt about lice with science, a calm demeanor, and an easy-going manner.
Response from the owner:Thank you so much for the kind words, Matthew! So glad we could help to get them gone in one fell swoop!
Lex is amazing and is so professional! She was great with our kids and got rid of those little bugs. Thanks again! We know who to call when bugs move in.
Response from the owner:Thank you, Aaron! It's such a pleasure working with your family. :)
My family had a lice scare and I wanted to get professionally inspected. Having someone come to my home is very convenient. We had Lex. She was friendly, on time, knowledgeable, and efficient. Good news, there were no lice so that was a big sigh of relief. Getting a professional inspection/treatment is definitely worth the money. Better safe than sorry!
Response from the owner:Thank you! It's always nice to be the bearer of good news in this line of work--here's to staying lice-free!
Thank you so much! The peace of mind alone is worth Lice Charmers expertise. Lex was prompt, personable and patient with my talkative four year old. Thank you so much!
Response from the owner:Thank you, Adrianne! It was an absolute pleasure chatting with both of you ;)
Lex is beyond amazing! She came to our home and treated my two youngest girls, myself, and my checked my roommate out just Incase. This is our second tome battling lice, the first time we treated ourselves and it took us 3 months almost to fully get rid of the lice. This time around Lex handled it all for us and took a lot of stress off of me as a single parent. She educated us on lice and left me with items to help and give to my daughters dad who couldn’t be with us that day to make sure he also gets treated. Such a great business and affordable. Def recommand to anyone struggling. She made everything feel so calm and not choatic.
Response from the owner:Thanks so much, Amanda! Those girls did amazing, they should be super proud of themselves!
Cannot recommend Lice Charmers enough! We had our teacher tell us in the morning that there was a lice outbreak in class, and we found some on our daughter. I called Lex first thing and she was over at our house by 10:30am. She checked all of us and cleared everything up within a couple hours. Very friendly and knowledgeable too!
Response from the owner:Thank you so, so much Drex! Your family was so kind to share that video review with us and I wish you all the best!
Lex called us to let's know she was on the way and to confirm time of arrival . She came in let us know how it would work and what she would be doing before she even opened her bag. She started with the 21/2 year old Foster kiddo we had been battling lice with for 6 weeks and anyone who has tried to keep a 2 year old still in a seat knows that like herding cats with paper string she worked with her for about an hour plus with all the moving and head bobbing stay with it till she was done very patient and understanding with her even through the bitter end when the 2 year old was done with be messed with finished up and moved on to the 5 year old sister never missing a beat would have her back anytime.
Response from the owner:Thank you, Derek! Those girls were so charming and such a pleasure to work with! I'm so grateful to have had the chance to work with your family. I hope you never have to deal with those critters again, but I'd be happy to visit Canby again for another lice removal party!