Our Reviews

Lice Charmers
Excellent
5.0
Based on 514 reviews
Hillary was excellent... made the best of a not great situation... highly recommended.
Very friendly, knowledgeable and thorough.Edit: went back to have my daughter done as well. They were able to fit us in the next day with lots of times available.
We had a great experience at Lice Charmers. I called in the morning and they fit us in that same day. June was really knowlegebale and answered all my questions and was great with the kids.
Was very satisfied with servimelanie knew what she was doing. Would recommend? Go lice charmers.
Our experience with Lex and June was so great! They were kind and thorough and really made me feel less anxious about the whole situation. Thanks again!
We had an amazing experience with Lex! We had quite the scare from the school my child attends. Lex was able to confirm that we did not have lice.She was professional and compassionate and knows her stuff! She took the extra time to write a special note on the “all clear” paperwork and explained that the company that did the check at school likely didn’t check throughly and had given us false information.It was nice to have her support and understanding. The check and oil treatment was more than worth the money. This location is easy to find with plenty of free parking. She put my mind to ease and I would highly recommend their services. I’m actually really grateful that I didn’t go to the same company that did the checks at school. It was nice to have a separate/independent perspective from Lex.They sell their oil and oil application tools and I feel confident that I now have more tools and information and can handle the next scare with a tad more calm thanks to her easy going and educated perspective.Thanks Lex! I appreciate you doing what you do and for remaining so steady while I worked my way through my wave of emotions. I highly recommend the services at Lice Charmers.PS: They take HSA/FSA cards. Which I also appreciated.
Melanie at Lice Charmers was great. She was very friendly, kind, and professional and my son was lice-free after the appointment. Thank you!
Service was great. So easy much preferred over the store treatments. Would definitely go here again. Sydney was wonderful as well
Fast help, thorough and very professional. Nice establishment and reassuring staff. We will return if this ever happens again. Highly recommend this service.
Lex and June were AMAZING! Created a fun and personable atmosphere, where my daughter felt safe. They handled my daughter with care which made the experience smooth and seamless. They also provided me with a certified letter, indicating that my daughter is lice free, that I can give to her school. Worth every penny!
Lice Charmers was incredible — got me an appointment same day I called, and I haven’t had any issues since. Melanie was lovely — super knowledgeable, friendly, and gentle throughout the process. I would recommend going to them before purchasing all the home remedies. It is a pricey removal but it’s comforting knowing all the lice and knits are gone after the hour long session. Would 100% use their service again.
A repeat customer here; Sydney did great work this morning checking and treating as needed with a home visit. Really appreciate having Lice Charmers as a key treatment resource for what can be such a common problem for kids!
I had an amazing experience here the ladies who combed through my hair were so sweet and inviting. I work at a daycare and we recently had an outbreak so this gave me a lot of peace of mind(:
She was very patient, knowledgeable, and friendly.
Sydney was so thorough and gave us so many tips. We fully recommend this service.
Such a comfortable, cozy place! I was so embarrassed to go in but Lex was so comforting and gave me all the information I could ask for!
Pleasant and competent staff. Unfortunately I have been to multiple lice clinics in the Portland area and this is my favorite one. Melanie really put my family at ease.
Sydney was so patient with us and talked through the entire process. It made an uncomfortable situation, comfortable.
They were quick, knowledgeable, and friendly.
Hillary and Melanie were amazing! My daughter and I had treatments done and it was fast and relaxing they kept us talking so I never thought about how gross it was 😂 my husband was lice free on check and my 2 year old son had one nit but wouldn’t let them anywhere near him so we just opted to shave his head when we got home which was fine and we still qualified for the 60 day guarantee! Hopefully we will never be back but if we need treatment some day down the road I’ll definitely be choosing life charmers again!
Melanie and Hillary were personable, thorough. They were great to work with and happy to educate and answer any questions that we had thanks!
Sydney was fantastic, thorough, and gave us great peace of mind.
we had a great experience. We felt confident after we left, but the lice we're gone! Great customer service and very thorough
A few friends had lice so we got checked too.Thankfully we were lice free! Having been through a long cycle of home treatments before that only ended with the pros, we are so happy to let the pros assess us again. Melanie was so nice and now we have peace of mind. Thank you!
Melanie was super kind and informative. She engaged with my daughter the whole time and make the whole situation better. She also put us at ease during this trying situation.
Sydney was great and very patient with my wriggly child. Having gone through DIY lice removal recently, I'm so relieved to have it all taken care of in just one sitting! 10/10 would recommend!!
Quick and easy check for lice. It was also very easy to make an appointment and they got us in right away!
They were fabulous and professional! Highly recommend!
Just finished an appointment for my daughter with Melanie. Great visit, and Melanie was really professional and had nice banter throughout!
I took my daughter there so we could check if we had lice. We ended up not needing the treatment but Sydney was great! Such a nice person!
Great experience for my daughter. She said it felt like a a scalp spa treatment. Thanks Sydney!
Such a calming experience 😌
very friendly overall good experience
Our family found ourselves in the unfortunate position of having our children infected with head lice more than once this year. After failing to see positive results with off the shelf treatments we searched for a local specialist and we're SO pleased to have found Lice Charmers.The staff are incredibly warm, caring, approachable and immediately put us at ease by stepping us through the process of eliminating the lice and how we should approach ensuring we clean our home appropriately so the lice have no opportunity to return.We would highly recommend Lice Charmers to anyone who finds themselves in a similar position and with their 60 day guarantee our minds were really set at ease.
10/10 I would recommend, Melody thank you so much for the care and treatment you provided. You helped reduce alot of my anxiety in the midst of our first ever lice crisis. You went over and beyond and I appreciate your display of knowledge regarding detangling/combining techniques for lice from both my kids natural kinky curly hair. I didn't catch the other women's name thank you for being open to learning and stepping up to tackle my daughter's thick and long lions mane😅. Thank you for your gentleness. BTW she loves her twist and were showing them off yesterday Melody.
Quick scheduling and very knowledgeable staff. They were so kind and walked us through exactly what we need to do!
She was wonderful. Very through and she was very friendly.
This company was great at helping our family get in quick, they were very thorough and thoughtful. Explained all the things we needed to know about care. Thanks!
The place and environment was so good. They did my daughters hair so fast and i loved how she walked through everything with us before she did anything I’m so glad my daughter is lice free and i totally recc this place
Helped with our household we feel much better after our appointment and they were so nice. Thanks Lice Charmers
Response from the owner: Thanks, Roberta! Your family was so sweet to work with, thanks for taking the time to write this :)
We had a great experience with Melanie at Lice Charmers! Melanie was thorough, knowledgeable, and friendly. She put us at ease and took great care of our family. We are so happy to be lice free. I highly recommend Lice Charmers!
I CANT say enough good things about this place and Sydney. She made my niece and I feel so comfortable and made my niece laugh and feel so good during a very uncomfortable situation. I’m so glad we got her and found this place. After 3 hours we were all clear and felt like ourselves again without the intense worry. You guys are just fantastic and I would highly recommend this place. 100 stars if I could.
We had a spectacular experience. Sydney was skilled and kind and efficient. She was great at explaining what she was doing and helped us make a plan for the future. We cannot recommend her or the service enough. It is 100% worth of money! There’s a great selection of small toys for kids to play with and even a whiteboard for them to draw on while they wait.
Sydney was very thorough and patient. She did a great job helping my kids get lice free.
Wonderful experience! They got us in same day and treated our scalps quickly. She was very patient with our one year old and answered all of our questions. Totally worth the price to have the peace of mind that we are good to go!
Lice charmers was fantastic. I called and they got me in the very next day and worked around my schedule. Melanie was fantastic and very knowledgeable. She made us feel so much better about the situation. We all got checked and my daughter walked out lice free. It was worth every penny, and if we ever get head lice again, this will be the first place I call!
Lice is awful, but this place was wonderful! We had a great experience
Thorough and patient with my 7 year old! Melanie answered all my questions and was very efficient. Thank you!
Daughter just had a lice screening for camp. It was easy, thorough, and professional.
Fast, efficient, and fun conversations!
Thank you Sydney for giving our daughter effective and enjoyable treatment!
My daughter and I have long/thick hair, and I felt that home care products would not get rid of the lice and eggs. Hillary and Melanie were a great team! They were informative, really nice and fun to talk to. We really appreciated their time and services. The treatment is expensive but worth it!
They were really helpful in answering questions I had about coming in for a treatment for my daughter and myself and very thorough in getting us both a clean lice free head of hair. It took about an hour for each of us to do a check and then to complete a treatment. The whole process is oiling up our hair, combing through with the lice comb and a heated scalp treatment (kind of like a blow dryer but sits on the scalp longer) and then a final comb through the hair. It was a little expensive but worth the peace of mind that we were leaving there lice free
What a great experience.
I needed to get checked when some students at my job were found to have head lice. I called Lice Charmers because they were close to where I live in Kent, and I am glad I did! They were able to see me same day. The appointment was relaxed, and I had a great conversation with the woman who owns the business (and did the head check). I would definitely recommend this business if you need to get checked or treated for lice!
Sydney was gentle, thorough, and answered every question with great detail and kindness. I highly recommend.
Melanie was very helpful, efficient, and kind. Lice Charmer’s same day service is awesome!
best place to go if you even think you have lice. Lex was super friendly and understanding. Truly a professional. she knew so much and gave a lot of great advice.
My family had an absolutely wonderful experience at Lice Charmers, and I cannot recommend them enough. In particular, Lex was absolutely amazing. She possessed a wealth of knowledge and expertise and was able to answer all our questions while skillfully removing the lice from I and my daughter’s hair. Her caring nature was evident from the moment we walked through the door. Not only was Lex great with kids, but she was also incredibly easy to talk to, which made the whole process much more comfortable.The office space at Lice Charmers was simply delightful. It had a calming atmosphere, thanks to the lovely plants that adorned the space. The presence of kid activities such as the whiteboard and markers, a mini sandbox and books, ensured that children were entertained and engaged throughout the visit. However I’d still recommend to bring other things to keep your kiddos entertained because it’s about a 90 minute process.One of the highlights of the office space was the stunning view of the Cedar River. It added an extra element of tranquility to the experience, and I found myself feeling more at ease while enjoying the beautiful scenery.Overall, my visit to Lice Charmers was exceptional, thanks to Lex! If you're in need of lice treatment or prevention services, I wholeheartedly recommend Lice Charmers. Trust me, you won't be disappointed!
They were wonderful and I’m so happy they were able to get my family in quickly!
Melanie was really thorough and sweet with my niece. They had a fun sand raking set to keep me entertained. Bringing her tablet helped keep her still. Connor was quick to respond and get me booked same day.
There was a potential outbreak from school and my daughter came home one evening I found little nits in her hair and after doing a round of treatment at home I went for just my piece of mind but luckily everything came out fine she made the whole experience easy and quick,. She was really thorough in checking my daughters and my head, even has a little setup of puzzles, drawing and other activities to keep the little ones occupied. Chemicals used to help was not harsh even made my hair super soft after washing the next day!
Quick to schedule and accommodate my family. Effective from what we can tell so far. Expensive but not as much as some other places in the area. Friendly technician.
We had several consecutive lice warnings at daycare and so we decided to take our toddler here for an inspection. They were really accommodating, informative, and all around provided great service.
Long story short .....AMAZING service. My teenager keeps sharing her brush at school & got lice. She has really long hair & so I decided to Google lice removal and man are we happy we found Lex! Discreet, but safe location! Super knowledgeable & while I hope we never have to deal with this again, we'd happily return.
We had a great experience going to Lice Charmers. Sydney was the best!!! I didn’t know about lice charmers when I first discovered lice and spent the first 48 hours trying to shampoo and comb myself and my two kids. A friend told me about lice charmers and I wish I had gone straight to them!!! They were very efficient, but also patient and understanding when dealing with my younger son. They answered all my questions about how I manage all the bedding, stuffies etc. And the best part, we left lice free!! We went two weeks ago so I can confirm we stayed lice free too! Well worth the money to feel peace of mind to move on with life and not be stuck worrying if we still had it.
Excellent service that gets the job done the first time!
Response from the owner: Hi Jacob, thank you for the praise for our lice treatment service.
Sydney was great. Loved talking to her. Happy the life is gone :)
Was so grateful for the piece of mind and tips on prevention! She did a great job. :)
I am SOOO grateful this place exists!!! Sydney was absolutely WONDERFUL in every way … she took so much time to educate me and I left feeling relieved of my anxiety and MUCH more knowledgeable about head lice and how it spreads! The best $40 I ever spent for peace of mind, a wonderful service & accurate information. Would recommend this place (and person!!!) to anyone in need of a head check/ treatment. Thank you Sydney for calming my anxiety and giving me what felt like a scalp massage!!!!
Nothing about lice is pleasant… but Lice Charmers in Beaverton was! Light, bright, kid friendly, clean, positive, and totally helpful to the whole family. Whew. What a relief! Highly recommend their rapid, responsive services and quality treatment to be declared (so happily) “lice free”!
Very kind with my anxious daughter, easygoing, thorough, and reassuring, clean, quiet, and relaxing salon.
No one wants to find lice on their kid’s head (let alone their own)…so if you want to know for sure, get that head checked!!! After learning that 2 other daycare kids had lice, we needed to know & Lex found some baby lice on our heads. We’re so glad we caught them before they became a bigger problem. Lex was so great with my 2 year old, who loved the scalp check and hated the heat treatment. The heat treatment felt great to me! I shared this resource with other daycare parents and got additional peace of mind that we could get ahead of this little outbreak.
Response from the owner: Hello Julie, glad to hear Lex took good care of you. Hope to not see you again at our lice clinic! ;)
If/when you hit the ‘lice’ square on the old kiddo bingo card do yourself a favor and go see Lex at Lice Charmers in Renton. Lice is stressful but it doesn’t have to be. Do not waste your time with at home treatment — it’s bound to come back. Lice Charmers can check for and treat lice, and is SUPERIOR to doing at home self treatment. Highly, highly recommended.Lice started making its way through my son’s daycare class. I wasn’t seeing any on his head when doing dry checks, and he wasn’t itching, but I called to see what kind of availability they had just in case. Conor answered and gave me a wealth of information over the phone so I felt confident doing a wet check with a nit comb at home that night. I thought I found a few nits but wasn’t totally sure so I called the next morning. I was able to book a same day appointment.Lex is great with kids — my 3.5 year old is usually nervous at appointments and he did amazingly. His check and treatment took about 40 minutes. Plus there were lots of different things for him to play with while I received my treatment too. (Side note — the treatment honestly felt amazing, and for a busy mom of 2, it was basically a spa day head massage)My husband and our infant daughter also came in that same evening. If everyone in the household is checked and cleared, the treatment is guaranteed for 30 days. Knowing we were leaving lice-free, and that my son can return to school the next day is incredible. They can also provide a return to school clearance letter if you request it.It’s a total game changer to have a professional take care of the lice. Plus they sell the oil they use and if you apply it for an hour once every 7-10 days it prevents any future infestation which is key since it’s likely going to keep going in waves through his class for a while.To not have to deal with treating and picking them all out is such a relief. The lice were SO hard to see. THANK YOU, Lex!
We were recommended to Lice Charmers by friends who used them. Connor got the infested child scheduled same day. My child reported liking the people because they were fun and asked fun questions. My child warned me that there’s a machine that looks scary but feels really nice and warm on your head. I met Melanie the next day. She was kind, straight forward, relaxed, thorough and gentle as she did my head check. Fortunately, she found nothing but sadly that meant I missed out on the scary looking but nice feeling machine.
I can't recommend Lice Charmers enough! Sydney was incredibly professional, knowledgeable, and reassuring throughout the entire process. Not only did she effectively eliminate the lice problem, but she also provided valuable tips for prevention. The facility was clean, comfortable, and child-friendly, making the experience as stress-free as possible. Thank you, Lice Charmers, for your exceptional service and expertise!
Response from the owner: Hey Janet, I'll pass your praise along to Sydney. She does great work and we're lucky to have her take care of clients at our lice clinic.
Melanie was super pleasant and very professional. She made our less than ideal situation a lot better. We had fun conversation while she did a great job. Would highly recommend! You’re awesome Melanie!
Melanie was wonderful.
Went in today to get both daughters treated. Lex was great and very professional 😊 She explained everything very well for after treatment. Loved that they had a little area for kids, it kept my little one busy while the other one was getting treated. Definitely recommend them if anyone is struggling with lice problem.
I came in originally to have a removal and grab a take home treatment, totaling $250 after adding a tip. I was told to re-treat 9-10 days later at home which I did. I also treated my husband with the oil I purchased here. Two weeks later I found more lice in my hair and called to have my second free treatment only to be told that this was not an option. The second treatment is contingent upon having everyone in your household physically seen by them (an extra $40 per person) which was not explained to me. The website says "checked or treated" but does not clarify that they are to be "checked or treated" in the clinic. Taking their oil home and treating does not count for this condition. Since I purchased the oil, I was told that I could come back if I was reinfected and it would be "no problem" to get it taken care of. I even made sure to ask about the terms of that agreement and was not told I would be turned away for this reason. So now I am out $250, unable to work until I find a way to pay for another treatment from the grocery store, and feel let down by being told something false. When I called and pushed back about this I was told, "You were treated by the one of the owners. They know the conditions and explained". I bet they do know them, but I did not. Just very disappointing and I would recommend saving your money
Response from the owner: Hi Hattie, it looks like there is still some confusion after our phone call, so let's try to clear that up! Our guarantee terms are outlined in our service agreement, which you signed before your appointment.Just to make sure there wasn't a communication error on our side, I spoke with your technician Lex, and she said she let you know verbally multiple times that we couldn't give you our guarantee even though you were buying product to treat your husband at home. He was not checked or treated by us and unfortunately, we can't guarantee treatments people do on their own because we have no way of verifying that it was successful.As we discussed over the phone, I'm still happy to look at photos of what you found or to schedule a check to verify that you have an active case of head lice and not dead nits. It would be a shame if this were all a false alarm because of some dead nits.Helpful info for anyone else reading this: Leftover, dead nits are expected after a treatment and are not a sign of an active infestation. Removing all dead nits is extremely expensive ($800-1400) because of how long it can take (4-8+ hours) and since it's not necessary to treat head lice, we do not offer that service. We have a handout at all of our clinics that covers this info to prevent confusion.
Super great, timely, explained all steps of the process and worked well with kid
The lice charmers were able to get us in very quickly, same day. Melanie took great care of the family that I was with and made them feel welcome and put their minds at ease. The family is now lice free! Thank you licw charmers!
My only complaint for this service is the cost. Not super affordable when you have a family of 3 needing it, although I can't say how they compare to other clinics. Aside from that, everything was great. We were scheduled to be seen within an hour of calling. Sydney was wonderful and so kind and patient with our two year old when she struggled with the process. All around a good service to give you peace of mind and quick removal if you can foot the bill.
Lex was great. She was on time for the in home visit , kind to my toddler and I, and very knowledgeable and calm in a stressful situation. Highly recommended getting a lice check to verify if there is an infestation and their products are great.
Response from the owner: Thanks, Dee! It was so nice working with you two and hearing about your daughter's mermaid morning, very cute :)
Melanie was excellent. Right on time. Kind. Thorough. Thank you!
Great customer service! Also same day service and affordable and very knowledgeable of what they are doing!! Would recommend to anyone who needs lice treatment!! Lice charmers is the way to go.
Would highly recommend this place. We got an appointment quickly and they did a thorough job.
10/10. The removal process was quick and painless (plus I had a great conversation in the meantime).
We had a great experience with Melanie to help with our daughter. She was so kind, professional, and thorough.
Such a nice experience. The way to go if you want to get rid of lice properly. Friendly experienced staff that makes the best of a bad situation
Very professional, thorough, and friendly. I'd definitely recommend Lice Charmers!
This is our second time using Lice charmers. They got us in quickly and were clean and professional. There service is very thorough and we haven’t had problems with lice recurrence.
Both lady’s Sydney and Melanie were very professional, friendly and outgoing all at the same time! I felt nervous upon arriving knowing myself and my kiddos might have lice, but after an extremely thorough examination and treatment and with their extensive knowledge; I left feeling confident that the lice were 100% gone and a issue of the past. They were able to ease my mind with the 100’s of questions I had, about aftercare as well as preventative care.Tell your family, your friends or if you’re considering- to come by here. I made the commute 45+ minutes and I’d gladly come again, if the unfortunate circumstance ever arises again.
Melanie is so fantastic!!! I so appreciate her being there thank you
What a wonderful experience our 3 kids had today with L Charmers today! They were very well educated and made our kids feel super comfortable, like a day at the spa. Life happens and when it does inthis circumstance we 100% recommend L Charmers. We are big fans. Thank you so much. 🥰
We went to Lex after I found what I thought was lice on my child. I was so stressed because we had never experienced this before. Lex was able to get our whole family in right away. Lex was AMAZING. She was so knowledgeable, kind and calmed my nerves. Three people in our home ended up having lice and we left clean. Lex even has experience with treating people with handtied extensions. If you unfortunately have to experience these bugs, you must go see Lex!
Lice Charmers were great. They got us in last minute to do a quick inspection in our child’s hair. Would highly recommend this company.
Lex was so amazing I highly recommend my daughter loved her because she was so sweet
Response from the owner: I'll pass the word along to her that you had a good time getting treated. thanks!
Lice Charmers got me in last minute and took great care of my whole family! The staff is sweet and helpful and made my kids feel comfortable.
Sydney was so fantastic! She checked myself, my 6 year old and my 3 year old and it was so easy and worth the peace of mind!
My first grader came home from school with lice. I was able to treat him and check my other kids but I had no one to check my hair so I made an appointment with lice charmers! Lex did a great job and was very knowledgeable. She shared some very helpful information and had me in and out in half an hour. Totally worth it for my peace of mind!
Lex was fun to talk to, made me feel very comfortable and did a great job checking my hair. Would definitely recommend.
Response from the owner: Thanks, Sarah! It was lovely talking with you too!
Melanie was very professional and was extremely efficient. We did home care first and went to get checked to ensure we got it all. She was very friendly and made the whole experience pleasant. We would highly recommend this service and Melanie!
Quick service and helpful staff
Well worth the price for a peace of my mind! They were efficient and very informative.
We had such a great experience. We were a big job with 5 kids and one parent but Melanie was amazing and had exceptional customer service. She answered all our questions patiently and worked fast and efficiently. She was super knowledgeable and helped put my mind at ease.
She was wonderful. Very detailed and thorough job. Would definitely reccommend!
Melanie was kind, friendly, and efficient! I was able to get a same day appointment locally for a fair rate, and even with my thick hair she was able to do a lice check in just 30min (thankfully no treatment needed, I just needed confirmation that I was lice free before a trip). If I ever need lice care again, I know I'll be reaching out!
Thorough and very informative. I hope we never need it again, but we’ll be back if we’re faced with this again. She’s excellent in every way. Highly recommend if you find your family in this cruddy situation.
Kind, responsive, knowledgeable. Highly recommend!
Lex made making an appointment super easy, and Melanie was gentle and understanding about how freaked out I was. She provided a lot of education and did a great job of making my middle schooler feel comfortable and at ease. Great chairside manner with both kids and adults! I recommend this place.
Great service! She was super nice and understanding.
LIFESAVER!!!! I had been through lice before with my older kids when they were younger as there was an outbreak at their daycare. Well back then, about 14 years ago there were no lice clinics to take your kids to. Doing the treatment myself was a nightmare and not 100% effective.Fast forward to today, when my nine-year-old had been exposed to lice from a friend. I called the clinic to make an appointment for us to all get checked. My daughter had lice and immediately got treated by Lex. Lex was knowledgeable, kind and efficient! It made what could have been a terrible experience actually pleasant. To be able to go home 100% lice free is amazing and worth every penny. I never write reviews but I highly recommend Lice Charmers!!
This was the first time that I experienced with lice with my youngest daughter a feeling with stress but i found this professional head lice removal and the company is called Lice Charmers! She was very sufficient and she was able to help me right away! She was able to get me the appointment the same day! I am very happy with her work! Thank you Lice Charming for your help!
Good work, let us know what she was doing, and the cleaning we needed after the treatment was done
Response from the owner: Thank you!! It was great talking with you and your sis, she's super sweet :)
Melanie was very kind, good company, and thorough. Would recommend to anyone
Response from the owner: Thank you Sarah, we really appreciate the feedback!
This was my first time ever getting lice and I am an adult. It was really scary because I didn’t know anything about how to handle it. Once I suspected I had it, I called Lice Charmers the moment they opened and I got in right away with both of my roommates. Sydney really helped us understand how lice actually survive and work and it helped me realize my situation wasn’t really that bad at all. I felt confident that all lice was removed and dead from my head same day too! I really do recommend this place.
Response from the owner: That's great to hear! Thanks for the kind review, we'll pass it along to Sydney :)
We came to LC because our regular provider was unavailable. Communication was quick, we were scheduled same-day, and we were even able to come in early when a spot opened up. Melanie was professional, personable, knowledgeable, and efficient. She reminded me that we could use our FSA to pay for the treatment. The fee is worth every penny for the peace of mind, knowing that every head is "clean".
Response from the owner: Thanks, Charlotte! I'm so glad we could help out and will pass along your review to Melanie!
Lex was the best!!! I went into my inspection with high anxiety, afraid to even enter the place- she was calming and made me feel instantly comfortable. Through the whole inspection process she chatted with me, made distracting conversation and reassured me every step of the way. I’m a nurse and can handle a lot- but lice/bugs is just something I cannot keep my cool about. Worth every penny for peace of mind. 10/10 recommend, so thankful they exist.
Response from the owner: Thanks, Emily! It was very fun chatting with you :) I hope you never have to think about it again!!
Found out I had lice on Wednesday while at work at a school and was freaking out! A coworker recommended Lice Charmers and it was easy to make an appointment that day a few hours from when I discovered them. The ladies that “deloused” me were wonderfully kind, calming/reassuring, professional/knowledgeable and interesting to talk to. It was surprisingly relaxing having my hair carefully combed and having gentle heat applied to my head. I joked that it was like going to a “spa.” I learned so much about lice that I was uneducated about and leaving my appointment I felt amazing and knew what to do at home to kill any remaining nits that could be hanging out. All in all it was a wonderful experience and 2.5 hours later my hair down to my lower back was clear of lice! I highly recommend Lice Charmers and the wonderful ladies that operate it!
Response from the owner: Thanks so much for the kind review! I'll let the ladies know they did great work :)
I’ve had a great experience with Lice Charmers. Scheduling was quick, easy and convenient. Once we arrived the tech, Melanie was absolutely wonderful with my kids. Super patient and informative of the process and aftercare. Thank you for making this unfortunate situation a pleasant experience. Beaverton,Oregon
Response from the owner: Thanks for your review!
Melanie was patient and thorough. 100% would recommend if you’re in need of removal service.
Response from the owner: Glad to hear it, Kealani--thank you!!
Melanie and Lex were extremely thorough. They got every single one of my daughters lice and nits out. I've had major problems at lice clinic of America (I had to go back there 3 times to get nits out that they missed, and then wanted me to pay more money), so I gave these guys a try. I hope we don't have to be back, but if we need lice removal services again, we are going to lice charmers.
Response from the owner: Thank you, Claudia, it was really nice talking with you :) I hope you never have to deal with this again though!
The clinician was great with our kids.
Response from the owner: Thanks John!
My hairdresser told me I had lice and I freaked out feeling filthy and gross. I was sure it was dandruff though so to be sure I made an appointment with the specialist. She was kind, understanding and thorough. I did not have lice. But I'm so greatful for the empathetic service for such a stressful day. She even gave me a lice free certificate! Wahoo! 10/10 recomend.
Response from the owner: Glad to hear it, Amy, thanks for taking the time to review!
Lex was wonderful. Very friendly and did a great job removing lice. I had two girls treated and two more checked and it only took a couple of hours.
Response from the owner: Thanks for coming in, Kim! It was nice to get to know you all :)
Such an easy and painless process! They did a thorough job and I would highly recommend.
Melanie was very thorough and profesional. It's not exactly a great feeling to find out you have lice, however she was very kind and reassured me that it's a lot more common than one thinks. We made great conversation which made the appointment fly by and got my mind off of the worries I had for having to get this treatment. Thank you!
Great experience and very good at explaining everything.
Very discreet & gentle with my family. So much easier than having to deal with it on my own! So thankful this service is available!
Lex and Melanie were great and got us in same day! I highly recommend this service!
Super friendly, helpful, and easy to talk to. Made for a pleasant experience
Lex was super kind, attentive and clearly very experienced. My friend had taken her kid to one of the other local places in Vancouver (not going to name names) and they gave them the all clear even though when I, who's mind you far from a professional, combed through found plenty of nits easily. She herself, to be sure, got checked out at the other popular local spot
This is our second time with us. I recommend it highly, and it’s worth every penny great staff. Don’t try it at home come here.
Friendly professionals - highly recommend for pre camp lice check!
Great experience! Lex and Melanie were so helpful and made a stressful situation much easier to navigate. We were able to quickly get an appointment and they answered all of our questions. Highly recommend.
I was able to make an appointment quickly, Melanie was very knowledgeable, and Lexi was easy to reach for follow-up questions. Thanks for your help and professionalism!
We came back for a camp check. Lex is always so reliable!
Alexis is amazing!!! We highly recommend her! She took care of our lice problem that Lice Doctors did not. Alexis found 4 live bugs, after paying over $500 to Lice Doctors!!! What?!?! No thank you! Put your trust in Life Charmers, you won’t be disappointed. Thank you, thank you, Alexis!!!
Amazing!! She was very thorough with the check and answered all of my questions. The booking process was super simple and I was able to get an appointment the same day. Would definitely recommend, I wish this was around when I was a kid!
Lex was very responsive, she came to our home within 24 hours of our initial call. She was completely professional, answered all our questions in a compassionate and supportive way, and very efficient, only taking a couple hours to complete 3 checks and one treatment. She was great with the kids, patient and positive the whole time. And she took HSA, which was very beneficial for us. We highly recommend her service, don't try to do this yourself, get the peace of mind from having it done quickly and properly from a pro.
Melanie is professional, thorough and friendly.
Great, friendly service!
This is my fourth time with my kids getting lice and no one has ever been as thorough as lice charmers. They're so pleasant to deal with and very responsive. I hope I never have to deal with lice again but if I do I'm definitely calling lice charmers
I am soooo happy I found Lice Charmers!Lex and her team are welcoming, kind, efficient, patient, professional and extremely knowledgeable. I arrived completely overwhelmed and nervous as one is in this situation. Lex answered all of my questions, quelled my anxiety and immediately connected with my two kids (2 & 6) and made them feel comfortable too. We received the hot oil treatment and it honestly felt like a spa experience. Not only did we leave confident that we were lice free, I also felt we left armed with the tools and information to address future lice battles. Highly recommend! Call Lice Charmers! It is so worth the peace of mind. Thank you Lex and Melanie, y’all are awesome.
Oh my goodness!! I cannot tell you enough how FANTASTIC Lice Charmers is!!! In a panic, I called for assistance as soon as we discovered the little buggers. Conor was so kind and patient in getting us scheduled. That very same day, in about an hour, Lex was at our home and got straight to work! She was so incredibly patient with our millions of questions, and thoroughly explained every step as she went. If you are in need of help when it comes to lice, Lice Charmers is DEFINITELY who to call first.
This is the best place to go. They're professional and friendly. And do a great job. I would highly recommend.
The service was excellent. I knew I didn’t have the time, patience, or skill to get the lice out of my 7 year old’s long hair, let alone mine. Lice Charmers is an efficient, friendly, and discreet service that will come to your home, check every family member, treat, and educate you on how to manage any lingering infestation in the home. I highly recommend this service.
Amazing quick service and fantastic with kids. Highly recommend her service!
Alexa was fantastic with the kids and I. Very professional and skilled. She made the process quick and painless. Thank you, we will all actually sleep tonight!
Thankful for the kind, caring and highly effective services of lice charmers! One visit and we were taken care of! Thank you for the expertise and quick combing out, too. Also thankful for letting me text afterward with questions. Hoping to not need to use you again, but if we do we know exactly who to call! Thank you Lex, Melanie & Lice Charmers!
Very helpful with treatment and getting to know the process. Melanie was gentle and such a great person to talk to!
I found myself crawling with lice and a few eggs thanks to my job as substitute teacher. Even though I combed my hair until I saw nothing and did an at-home treatment, I wanted the comfort of knowing I was lice/nit free, so I googled places to do just that and Lice Charmers was the only place to answer the phone (even though all the other companies said they were open when I called) and got me in the next day. The office was clean, quiet and ready for all situations. Melanie walked me through each step and let me know what they found. The scraping didn't feel great, but that was to be expected and they went at my hair every which way, which takes awhile since it is thick and curly, but I didn't want to leave any doubts. Melanie didn't try to upsell me on their products, let me know of cheaper options, gave me an after treatment to do list, helped debunk some lice myths and ways to keep my family lice free (after all this, 3 days after finding the bugs, only my husband had one on his head with a few eggs and my kids were clean) and we have been since doing daily checks with a lice comb and every other day conditioner treatments just to be on the safe side. I highly recommend Lice Charmers and Melanie for all ages! Thank you for my peace of mind!
Melanie was awesome! Quick, thorough and kind
Wonderful experience the staff is very friendly and Lexi really listened I called around 7:00 yesterday got an appointment for 8:30 the same day Lexi listened when I told her I can’t put my hair up to tight and she did a loose braid that I was able to keep in till the next morning.Juanita
You know that feeling you get when someone is really kind to you when you really need it? So kind you just wanna cry? That was my experience with Lice Charmers. The whole experience of having head lice was extremely traumatic for me, and I was so relieved when I was able to get a same-day appointment. Melissa was so understanding, so nice and gentle but also thorough and professional. She took so much of my anxiety away. It’s been four days and I haven’t seen a single bug or nit since. Melissa doesn’t deserve five stars. She deserves a million stars. And a raise. And the entire world. I want to be like Melissa when I grow up.
Lex was great - she made everyone comfortable, taught us a lot, and made the whole process easy and painless. We hope we never have to come back, but if we do we'll be happy to use this service again.
They got me in within the hour - and Sydney was great! Good instructions, quick service and no lice found! Just $40 for piece of mind. Thanks!
Very good… and thoroughThey took care of the whole family
We had a great experience with Lice Charmers. We were able to get in very quickly the day we called. Melanie was very friendly and thorough. She was very helpful in educating us through the process. We greatly appreciated the service!
Lice Charmers in Vancouver got us in last minute on a Holiday weekend to do a full lice and nit treatment. The technician was very kind and informative.
Lex was professional, quick and compassionate. She answered all my questions. I highly recommend them!
They were able to get us in the same day we call! Did a great job of answering all our questions and making sure we left there not as worried as when we came in. Would recommend to anyone needing treatment!
Our family has used Lice Charmers 3 times. Very professional. Thank you!
Lex and Sydney saved the day. We had a trip coming up, and they got us in so quickly after my daughter got lice at school. They were thorough and helpful. We couldn’t have kept our trip plans without them!
Lex was very knowledgeable in helping us get rid of my daughter's lice. She was very friendly and helpful through the whole process. I appreciate how quick they were able to get us in.
Melanie did such an amazing job and was so knowledgeable. Having lice was not a good experience but she got us all taken care of and lice free. I cannot recommend Lice Charmers enough and Melanie was great!
Very friendly and great with my kid!
Lex was so kind and fit us in the same day. We walked out assured that our daughter didn’t have lice in the first place. Such peace of mind! Thank you so much!
Excellent service and great staff!
I would recommend Lice Charmers to anyone dealing with lice who want an efficient and sure way to be lice free. It took about an hour and a half for a check and treatment on my long super fine hair, but it felt even quicker. They were very personable and found 3-4 bugs that I had missed at home treatment eek.
Alexa and Sydney were extremely kind and professional. My two daughters and I woke up to an infestation and they were able to get us in same day. They were extremely thorough and informative. Highly recommend
Lex was fantastic! So helpful with calming my nerves and showing me very thoroughly how to check my 3 year olds hair. My 3 year old was hesitant at first but Lex was gentle enough she almost fell asleep during the check and treatment!
Prompt and timely. Very efficient would schedule again if I need in the future. Thank you!!!
Making an appointment was easy. Once at the appointment, Lex was thorough and informative. Left the appointment knowing that everyone was in the clear. Hoping it won't happen again but Lex provided helpful tips on how to monitor and minimize getting it again.
Great service! We got some good information and Lex was thorough. Highly recommend!
Lex was amazing! Super professional and made you feel very comfortable. Would definitely recommend and will be using her services again if we are ever in need. She’s awesome!
3 children with love for over 4 years. Gone for good in less than 3 hours. We did our part at home (which is key for this treatment to stay working) and Lice Charmers did theirs. No more bugs, no more itchy scalps. HIGHLY RECOMMEND. I also recommend to bring snacks. Toys are not necessary for there are things to play and a white board to draw on.
Very knowledgeable, skilled and friendly staff.
This place was great! They were able to get us scheduled quickly and Melanie was amazing - thorough and super friendly. It gave us great piece of mind to get professionally checked and given the all-clear!!
One nit found and great reassurance we were not going to have to come back. I also appreciated their parent education info - without it we would have been much more panicked. My only request is to have been told when she saw our kid’s hair that it would take longer and cost more - not tell me that as I’m deciding how to pay. It’s not easy to tell someone the price is going to go up, but it’s important.
No one wants to deal with lice, but as with many child-related inevitable situations, it can happen to anyone. We discovered our kids needed treated on a Saturday night before a Monday morning school picture day. Melanie was brilliant and kind and managed to swing a visit for us the following day. Melanie talked through all the things needed to tackle the home environment and stay on top of any potential new infections. She was patient, friendly, and efficient, and we would absolutely recommend her and Lice Charmers to anyone needing to address these pesky pests. She will calm your anxieties and offer you clear guidance moving forward, and although we will gladly come again if needed, we sure hope we don't have to!
Knowledgeable and thorough. My mind was eased, and I was given the resources I needed to care for the rest of my household.
Response from the owner: Thanks, Lydia! It was a pleasure meeting and talking with you. You've got everything you need to go to war on these guys now. ;)
Super efficient and attentive in our time of crisis! Thank you all so much
Lex was amazing. She made herself available with less than 24 hours notice and on a public holiday. She was diligent, patient, and offered great conversation while treating 3 of us with long hair. Highly recommended!
Response from the owner: Thank you, Melissa!! I'm so glad your family came in today (but I hope you never have to deal with lice again!)Best,Lex
I highly recommend Lice Charmers if you are dealing with lice! Especially if it is your first experience with lice. Melanie was so good at easing all my fears and educating me on what to do. The treatment was worth every penny and actually enjoyable! I was so happy to hear we were lice free when we left!
Waking up to realization that your family has lice is so stressful. A service like this ensures you get evidence-based treatments and aren’t left to wonder if you managed to get them all at home yourself. It was worth to cost for us to know when we got home, it all over.Nearly a week out and we still are lice free and haven’t had any negative reactions to the treatment. I would absolutely recommend using lice charmers.
Getting lice was a less than ideal situation, but Lice Charmers in Beaverton really saved the day. Their quick, professional team, and in-home service are highly commendable. Thank you a million times!
Response from the owner: Thank you very much for the review! Glad we could help.Enjoy the rest of the summer!
They were so helpful, knowledgeable and kind. Couldn’t have asked for a better service in the middle of a lice crisis
Melanie and lice charmers has been a lifesaver for our family of 5. She was thorough, kind, and the whole process was fast and kid friendly. Would recommend 10/10
I can't even begin to tell you how nice it was to find this amazing company and know they dealt with the entire issue! Not to wonder if I got it all myself and for the reassurance they did was a comfort. As much as I hope to never have this issue again, it's great to know they are there if needed!
Response from the owner: Hey Lori! Thank you very much for your review, it's very kind of you and I'm so glad we could help. I hope you never have to deal with this again but it was nice to meet you under the circumstances!-Lex
They are an amazing team when I called they were helpful. I had a stroke I was really happy they could come to my home. Lex was amazing and patient with my 2 yr old.
Response from the owner: Thanks Ashley glad we could help with your lice treatment.
I highly recommend Lice Charmers in Portland for lice removal. We had a home visit and Lexi was thorough with checking and treating. I was given a lot of information and was able to purchase medical -grade lice tools should we have to deal with this in the future.
Response from the owner: Thank you Heather! It was great working with you guys and learning about your work too! Enjoy the summer! :)-Lex
Lex is wonderful! I don’t recommend getting lice, but if you do, I recommend getting rid of them at Lice Charmers.Lex is thorough and great with kids. She made the process easy and as pleasant as it could be.
Response from the owner: Thank you for coming in, Anne! Your sons were such a pleasure to talk to. Enjoy that sunshine!
Lex is thorough and kind. This was the second time we had to use the Lice Charmers service and I'm so grateful there is a service like this! It may be expensive but worth every penny to be lice free!!! Highly recommend.
Response from the owner: Thank you for reviewing us, Sarah! I hope you never have to deal with this again but thank you very much for choosing our service, it was nice to see you again :)-Lex
Organized, timely, informative care. She was thorough and complete. Lice free after 1 visit! Thank you.
Response from the owner: Thanks for reviewing, Amy!
My 16-year old & I needed a check and were able to schedule the same day we called. Lex & Melanie were very thorough, compassionate, and helped put our minds at ease! I am so grateful for their service & care—especially as a single parent!
Response from the owner: Thanks, Naomi! Glad we could help :)
This place is so amazing. I was stressed when my daughter had lice and they were so calm and answered all my questions. We called on a Saturday afternoon and she squeezed us in that same day around 5. My daughter went home lice free and with oil to take home. Would defiantly recommend.
Response from the owner: Thank you, Destinie!! I'm so glad we could help. It was great getting to know you two and I hope you have a lovely mother's day weekend!
Fast, kind and fantastic service! I wouldn’t go anywhere else.
Response from the owner: Thank you, Colette! It was such a pleasure chatting with you both ;) Stay lice-free!!
Lex was great! This is the second time we have used her service and very happy! She did great with my two boys and was able to adjust when one needed a break. Highly recommend her!
Response from the owner: Thanks, Tamara, your sons were great! I'm glad we were able to get down to the bottom of things even when it got tough! And when things are tough in future, I hope he can remember what it was like to be on the other side of some difficult combing--it makes you stronger getting through these things! Best,Lex
Has a great experience here! Called on a weekday about 3:30 hoping to get checks for my family of 5 (including school age and toddler children) and we were able to all be fit in that afternoon/evening. It was our first experience with lice and it was helpful and informative- I feel more confident in the future now knowing what I’m looking for! Would definitely return here for swift, informative service.
Response from the owner: So glad we could help, Noelle! You're ready for anything with that comb now but we're always here if you ever need a second opinion! -Lex
Had been dealing with lice issues for months and finally decided to look into some professionals. Lice charmers got my daughters booked within 24 hours of calling. The gal who helped us, Lex, was AMAZING! She was thorough with every step and super patient with us. Would 10 out of 10 recommend!!
Response from the owner: Thank you, Alicia!! Such a nice review, I really appreciate it :D So glad we could help!Best,Lex
My daughter is boarding in Oregon and discovered she had gotten lice from somewhere. She went to Lice Charmers and Lex took AMAZING care of her. Despite my daughter having incredibly long hair thick hair, Lex really took the time for a thorough treatment. And despite the fact that I am in another state, I was able to talk with Lex about care and follow up and any and all questions I had about lice. She was so nice and gave amazing tips and advice on the matter. She didn't brush me off or try to get off the phone. I talked with her for at least 20 minutes and she even helped me with questions on what to do and check for in our home and with my other kids, despite the fact that we are all on the other side of the USA. I'm so relieved that we had someone like her to care for my daughter away-from-home.
Response from the owner: Thank you for your kind review, Kathryn, it was such a pleasure talking with you over the phone and meeting your daughter. She was excellent to chat with while we worked through her mountain of hair. Wishing you all the best on your adventures! -Lex
Lex was super awesome and so patient with my family. She answered all of our questions and talked through the process with our kiddo. We were able to get a same day appointment for 3 adults and a kid. Definitely recommend if you need help with lice.
Response from the owner: Thanks, Gen! You're the best! :DWishing you guys forever-freedom from lice and a wonderful time on your adventures this summer!Cheers,Lex
Great service. Lex did a great job. Smiling and with great patience. Her suggestions were very helpful.
Response from the owner: Thank you, Aurora! It was such a pleasure working with you all and chatting with your student, brilliant people, all :) I hope your organization never has to call but we'd be happy to hear from you and help given the opportunity.Cheers,Lex
Lice Charmers is the way to go if you want peace of mind for lice issues. Informative, professional and patient. Thank you Lex!
Response from the owner: Thank you, Lorene! Your family was lovely to work with :) -Lex
They were thorough, clean, friendly and available right away to help us. Great experience
Response from the owner: Thank you, Kara! It was such a pleasure working with your family! I hope you never have to deal with it again but glad we were able to help :) Best,Lex
I took both of my daughters to see Lex. She was fantastic! She’s friendly and had a lot of great tips on prevention. I would definitely take my girls again if we run into another lice problem!
Response from the owner: Thanks, Anna! I'm so glad to help make a plan. :D Hope you all have a great rest of your summer!-Lex
Lice Charmers saved our family when we realized one of our kids had lice!!! It is not a fun experience to go through and can be very stressful. Lex was so wonderful and caring! She was responsive and helped answer all our questions and gave us peace of mind!! She helped our friends and family too when they were concerned they had been exposed. The products they sell work and we have continued to use them when other over the counter treatments clearly don’t and smell very toxic. It’s a wonderful place, and we feel lucky to know they can help if this happens again. Thank you Lice Charmers!!
Response from the owner: Yay!! Thank you for remembering us Susie!
I’m so glad I chose Lice Charmers for my lice removal! Lex was able to come the day after I called and she explained everything she was doing and what I needed to do after. I had a great time talking with her throughout the whole process! Hopefully I won’t get lice again, but if I do, I know where I’m going!
Response from the owner: Thanks, Maddy! It was great getting to know you and I hope you don't ever have to deal with this ever again!-Lex
Lex is so helpful and knowledgeable! She was quick and made the process smooth! Scheduling with her was easy. I highly recommend her!
Response from the owner: Thank you for calling us, KaiLana! It was so nice working with you and your crew and meeting your massive fur babies. :)
If you have to deal with lice, deal with it here! Lex was timely, professional, caring and thoughtful. Very good at the task at hand but also tte human part. Pricey but worth it!
Response from the owner: Thank you for coming in, Betsy! I'm so looking forward to bringing a friend and getting a piece of that paddleboard yoga!
Lex was able to see us the Morning we called. Our family was treated great. Thank goodness for her expertise!
Response from the owner: Thanks, Leticia :) It was so nice talking to you both. I hope the folks in your community can benefit from some of our tricks and product recommendations! Safe travels :)
Highly recommend Lice Charmers! Lexi was a total pro and a wealth of knowledge. I truly felt her goal was to help us and educate us so that we have a better chance of not returning to her establishment. This is because she really cares and clearly loves helping people! Running a small, local business is not easy and I will refer anyone who asked to them!
Response from the owner: Thank you so much, Andrea!! Your review is so kind, it really means a lot :) I'm glad we were able to help and got to learn about Biztown from you guys--such a cool idea! Great chatting with you and your girls,Lex
They were quick and great with my girls. Very friendly and treatment worked on the first time.
Response from the owner: Thanks for coming in, Trudy! You did a great job on your daughter's hair, I'm glad we were able to help put on the finishing moves :D
I highly recommend Lice Charmers rather than any OTC treatment methods. We called in the evening and we were able to schedule a next-day appointment. Lex assisted our family and she was very kind and great to work with. Thank you!
Response from the owner: Thanks, Melissa! Your family was so nice and funny to talk with--thank you very much for coming in!
Lex was amazing! She answered all my questions and made sure we could prevent a reinfestation. Treatment was quick and she was able to get us in quickly!
Response from the owner: Thanks, Stephanie! Glad we could help :D
Very friendly and thorough! Gave great advice for post-treatment care. Will definitely return if we ever need the service again.Thanks!
Response from the owner: Thanks Marie! It was nice talking to you all and learning about life flight stuff--very good to know!
They were so helpful. We called on a Saturday morning and they answered right away and were very kind on the phone. We were certain our daughter had lice but are a bit far from their location so they had us send them several up close photos and they were able to let us know with certainty that it wasn't lice- saving us a long unnecessary trip. I would definitely recommend reaching out and feel certain I could trust their treatments based on these interactions.
Response from the owner: Thanks Elizabeth! Glad we could help :)
The woman who treated us whose name is Lexi was so incredibly sweet and gentle. She put an oil through our hair to help catch the lice and did an amazing job with the combing! She didn’t tug or anything, she was very gentle. When I got home I rinsed my hair off because it was super oily from the treatment and my hair was the softest it’s ever been, I highly recommend this place. They’re also reasonably priced for such a good clinic and kind people.
Response from the owner: Thanks very much for your review! Glad your experience was positive and your hair liked the oil :)
Helpful, professional, and reliable. So grateful for this service!
Love the attention to detail and how well she worked. My kiddo enjoyed the attention she received. Just an awesome group. Can’t say enough good stuff.
Response from the owner: Thanks, Linda--It is such a pleasure working with your family and chatting with your girl. I appreciate you making the trek down here, you've got some killer stories to share!
Same day appointment at their office, quick and professional. Very thorough and no upselling just help getting rid of bugs!
Response from the owner: Thank you, Tera!! Glad we could help :D I really appreciate you taking the time to review us!-Lex
Lex was very through and very friendly with my daughter and I. Very happy that she could take the stress out of the day and helpWalk us through the process of hopefully keeping us lice free at home.
Response from the owner: Thank you!! It was great chatting with you both and I'm glad I could help :)
Was able to get right in and get the treatment done! Great service, fast and complete.
Response from the owner: Thank you, Windy! It was fun chatting with you both!
Lex and team are amazing. Super helpful. Their products made my life so much easier.
Response from the owner: Thanks, Stevi! Glad we could help. You're ready for all-out war now!!
Amazing service. I called in the morning and was seen the next day. Emily was especially wonderful with my squirming toddler. After the appointment, we were given instructions for home cleaning.
Response from the owner: Yay! Thank you, Tonia! I'll let Emily know, so glad we could help :)
Can’t recommend Lice Charmers enough! Lex was incredibly kind and gentle with my daughter. Getting lice can be embarrassing, but Lex made my daughter feel at ease. As a parent I was freaking out and the quick scheduling was so appreciated.
Response from the owner: Thanks, Dennis! It was a pleasure talking with you both.
Had a great experience and we only came in to buy treatment and conditioner but Emily was so knowledgeable and really set my mind at ease. This really meant more to me than anything because I wasn’t as worried about creepy crawlers and had the confidence to know I could take care of this at home after following Emily’s directions. Happy to say the treatment worked and our household is lice free!!
Response from the owner: Thanks for the kind words, Sarah!
Emily was super nice- very comforting atmosphere. Very thorough and professional!
Response from the owner: Thank you, Natosja! Glad to hear it :)
First time dealing with lice and I am so glad I found this place. Emily is so calm, sweet and we had such great experience on top of not feeling how long we were there. Thank you Emily and staff for helping me out with this stressful situation.
Response from the owner: Thank you so much for the kind review, Aileen!
If you ever have lice go to Lice Charmers! Emily was awesome. We had already done a treatment at home but weren't sure we got everything out of our daughter's head. She found 3 bugs that we either missed or that had hatched since the home treatment. She was extremely thorough. Highly recommend!!
Emily was so helpful. Made me feel right at ease and made me smile throughout the process. This is a service you hope not to have to use often but if in fact I get another case of head lice, they’d be the first to call. Great communication. Responded quickly to my request etc. Thank you again! Will be sure to tell others about them.
Response from the owner: Thank you, Kate! So glad we could help clear this up for you all. Thanks for the kind words!
Everything was super easy and everyone was so helpful. Would highly recommend this place!
Lice Charmers did a great job removing all lice and left us with an action plan. Best money spent to give our family a peace of mind. Quick, efficient and personable.
We needed screening and treatment for a family of four. A weekday would not have worked for us. I called Saturday and got a next day appointment. Thanks to Lex, what would normally be an unpleasant experience was anything but. Highly recommended.
Response from the owner: Thanks, James! I'm so glad we could help :)
Emily was fantastic! She was very personable and made us feel comfortable. Service was thorough and really gave me peace of mind. Definitely recommend this place if you ever have to deal with those nasty little bugs!
Fluid experience from start to finish. Lots of tips and good experience while getting treatment. My 14 year old actually had an enjoyable experience and thought the person was “really sweet.” . Highly recommend Lice Charmers!
Emily was awesome and was able to rid my daughter of all the lice. She was extremely knowledgeable and helped me know what to do to clean out the house!Thanks Emily and Lice Charmers!
Alexis was fantastic. She was super patient with our daughter, who had a pretty nasty infestation. She also was very good at explaining to and educating us about these nasty little insects.
We tried lice treatments from the store but couldn't seem to get rid of it completely and it just kept coming back. Finally I called them for lice removal and that seems to have done the job. Thanks Lice Charmers!
Response from the owner: Thanks for the review. Good luck with the new pet monkey!
Quick, nice. Shared lots of helpful information about lice.
Response from the owner: Thank you! It was a pleasure talkin' lice with you!
Emily was very nice to talk to. Made me feel like a friend opposed to a client and was very gentle. Would definitely recommend!
Response from the owner: Thanks, Chloe!! It was a pleasure talking with you :)
Lice-free! And a pleasant experience, considering the circumstances. My daughter brought it home from school and we made the discovery the day my Dad arrived from out of town!! Yikes, we all got checked, dad/grandpa was clear and headed home and daughter and I both needed treatment. All went smoothly and we were lice-free and on our way home in just a couple hours. 😌 Thanks so much!
Response from the owner: Thank you, Kate! Your daughter did a great job fighting the good fight against these suckers!
Responded immediately to appointment request, and got us in the next day. Friendly and efficient customer service, and I highly recommend them for all families.
Response from the owner: I'm glad we were able to help--your son was a trooper, thank you!
Great experience here! They got us in right away and did a really thorough job!
Response from the owner: Thanks, Kristina! Glad we could help!
Incredibly knowledgeable, thorough and fun to talk to. A must if you’re dealing with nasty lice! At home I found it incredibly hard treating myself so I never felt confident that I was thorough enough. After visiting Lice Charmers I feel confident we are in the clear.
Response from the owner: Thanks, Traci! It was so fun talking with you both! I hope you never deal with this again, but if you do I'll be happy to help.
Highly recommend this service! The staff we had were highly professional and helpful. They made us feel comfortable and at ease. We left with a feeling of great relief. Thank you for making the best of an awkward situation!
My daughter had a great experience. She went in so nervous and embarrassed. But left with a smile on her face they found no lice. The people that worked there made her feel comfortable and non judged. They stayed in correspondence through text and truly cared about her.
Response from the owner: Thank you so much for the kind words, Jordana--I'm glad we could help :)
Lex did such a better job at doing a head check than we could have possibly done at home. It was such a nice piece of mind to know right away that we were lice free. And she was great with my sensitive daughter. 100% worth every penny.
Response from the owner: Yay, thank you!! Your daughter did great too. :)
Awesome experience. Extremely professional and kind staff. Highly recommend!
Response from the owner: Thank you, Britt! Happy to help bring some peace of mind :)
Lex was able to take my daughter for a check as soon as we learned about an exposure. She found lice, then stayed late to check/treat my entire family. What a gem! She made this experience so easy and stress-free! I learned that with Lex’s help, I’d take lice over any sort of kid virus any day! Highly recommend! And a bonus: she accepts HSA cards!
Response from the owner: I'm so glad we could help, Lindsay! You and your family really know how to make the best of the situation and lead a positive example for your kiddos. So cool to see, thank you!
I never dreamed lice would be something our family had to deal with but we are so grateful to have been recommended the services of lice charmers when it entered our lives. What a relief to know that once you’ve left their office the worst part is over. They are so very knowledgeable and willing to help even outside of the appointment with any questions or concerns. Absolutely recommend!!
Lice Charmers is an excellent service. The skills and treatment is guaranteed and I felt so grateful to get an appointment immediately
Lex was great. Very professional, told me what she was doing at each step. She contacted me to let me know ahe was available early for our appointment, which I really appreciated. Office was private and clean. Cost was very reasonable. My appointment gave me much peace of mind, which is priceless. Highly recommend.
Response from the owner: Thanks, Julie! It was a pleasure talking with you today--happy reading!
Very friendly highly recommend
Response from the owner: Thanks, Gretchen! You and your daughter were a blast to talk to and work with. Cheers!
Wonderful experience! Lex is very knowledgeable and gave lots of great information. Hopefully we don’t need the service again but if we do we would not hesitate returning.
Response from the owner: Thank you, Amy, I'm glad we could help and I hope you guys never have to think about this again!
Alexa arrived promptly and took great care to find any crawlers in our kids’ hair, being super nice and comforting during the process. Would absolutely hire again!
Response from the owner: Thanks, Paul! It was so nice talking to you guys and hearing about your adventures!
Lex was awesome! Super friendly and knowledgeable. Felt like I was in good hands from start to finish.
Response from the owner: Thanks, Brennan! I hope this lice thing wraps up easily for the rest of the fam and you never have to think about it again!
Lexi was amazing, knowledgeable and helped our little one feel comfortable during the entire treatment process. She fit us in sameday and gave us all the resources we needed to be at ease during such a stressful time. Grateful to her and this service!
Response from the owner: Thanks, Dianna, you and your daughter were so sweet to work with and it was a pleasure meeting you!
Experienced, professional and helped to make my daughters lice experience bearable. My daughter feels so much better!
Response from the owner: Thanks, Alli! Your daughter was brilliant to work with and I wish her the best of luck with all her sports and hobbies!!
Lex was able to come out to our house for treatment the same day I called. She was friendly, informative and efficient and completely put our mind at ease. Treatment was completely effective. Overall a lifesaver! I wouldn’t hesitate to use them again if needed and I highly recommend.
Alexis was amazing accommodating, and incredibly good with my kids. Just an all around great experience with what was a very uncomfortable situation.
They were able to get me in the next day and confirm that I was lice free. Nicest people and the best service! They will definitely be my go to for any additional issues.
These people are phenomenal. Even though I couldn’t afford for them to treat my daughters lice they gave me helpful information about lice, what works best to treat and answered my multiple calls with the same great advice. We bought two bottles of their treatment and a comb at a great price. I wish I would have just went straight to them to begin with. If you are reading this review, just do what they advise. I tried to treat this on my own. I did two treatments of the nix and left them both on longer thinking that would help. I was wrong, I spent three days of treating, cleaning and combing. Just when I thought things were looking good and I got a handle on it I found live bugs. I am going to follow their advice this round of treatments and I should have done this four days ago.From the bottom of my heart,Thank you Lice Charmers.
She was the absolute best. Took care of my daughters hair so fast. Thank you!!!!
Lex and team were very professional and put our concerns at ease. They were very thorough in their job and we couldn’t be happier about the whole experience. 10/10 highly recommend.
Response from the owner: Thank you, Austin! Your daughter was such a trooper through all that combing, she should be proud for being so tough and I hope you guys got to celebrate with allll the roblox. Cheers!
Knowledgeable and fast! Great experience and highly recommended
Response from the owner: Thanks, Rick! It was really nice chatting with your daughter, she's super sharp and I hope she has many more amazing cheer seasons to come!
Remember that time you took your kids to the theater and one of them brought home a nasty souvenir. That souvenir quickly spreading and turning into a nightmare, but a quick Google search led you to a new friend… Compassion and humor coupled with the urgency and excellence you require in a clean and calm environment, YES PLEASE. Also, they can come to your home if the family gets it. For the Beaverton location entering the building from 106th not 104th was just the helpful hint we needed. If you should need help with the task of eliminating a nightmare in your life, call Lex! Also, use those HSA/FSA cards! Good luck friends & remember, sometimes it is just so worth it to ASK FOR HELP! So glad we did.
Response from the owner: Thank you, Dora!! It was so fun meeting you both! :)
Getting lice is never a pleasant experience but Lex makes it as awesome as it can be! She is incredibly skilled and equally knowledgeable, she squeezed me in for a same day appointment and helped calm all of my concerns. She also helped take away a lot of the stigma of having lice as an adult (or of any age). Could not recommend her services enough, if you want to turn having lice into a positive experience definitely go to Lex!
Response from the owner: Thank, Mira! I hope you have an excellent rest of this crazy heat wave summer!
Friendly, efficient service
Response from the owner: Thank you, Karla!
I called Lex in a complete panic at 7 pm on Friday night. My daughter had been complaining about having sand in her hair and it itching I thought nothing of it since we had spend the last couple weeks at the beach. Friday night I decided to wash her hair myself, that’s when I discovered lice! My daughter who is 13 was completely freaking out, screaming and crying. Lex was so sweet on the phone assuring me she’ll get it taken care of the next day and gave me some suggestions to help us get through the night. After hanging up I felt much better and equipped to help my daughter. The next day our appointment wasn’t until almost three but Lex was able to get her in at 12. She got all the lice out of my daughters hair and checked the rest of the family. Luckily only my daughter had it. I am so happy we found this place! She was honestly a real life saver. She’s very knowledgeable about lice and really makes the whole situation easier. Hopefully we don’t have to deal with this ever again but if we do I know who to call!
Response from the owner: Thank you so much, Jenny! I hope you guys never have to run into this problem again but it was an absolute pleasure working with your family!
Called late this morning to get my daughter in for a head check as she had a lice exposure a few days ago that I was just made aware of! The staff answered immediately and were good at calming all my anxiety around this process. We arrived and jumped right in. Lex was amazing with my toddler aged daughter and was patient while she got used to what was happening. Lex was so calm and kind to us and did a very amazing job. She braided my daughters hair at the end to keep the oil in her hair and told us we were all clear and had no lice (thank god) but what could have been an experience that added a few grey hairs turned out to be painless, easy, convenient, and priced fairly! Highly highly highly recommend!
Response from the owner: Thank you, Nicole! Your daughter did awesome--I hated doing stuff like that at her age! Have a great rest of your summer!
Extremely nice and efficient! She put my kids at ease and answered all my questions! I definitely recommend them!! And I LOVE that they don’t use pesticides! Extremely happy with their service!!!
Response from the owner: Thank you, Alicia!! Your kiddos were so patient and polite--it was really nice working with you all!
Hear me out-DIY something else.Not lice.Hands down, this is theeeee bessssst money I've ever spent. Evvver. Ever. Ever ever ever ever. Do you understand?! Ever.The second Lex arrived, my real anxiety and phantom itchy-scratchies started to lift. She was fantastic with the kidlet and charmed those little buggers right out the door.And! Lex is great company who made the experience almost...fun? Wait.It WAS fun. Yes! It was fun. At least, it was for me. Not the lice.Relief is magical and Lex is downright freaking lovely.5 fist-pumping, hallelujah stars!!!
Response from the owner: Lol! Thank you, Kalie!! You're so kind to take the time to write this, it seriously made my day--so happy to help you all, you're the best!Cheers!Lex
We returned from vacation and realized my 5 year old daughter had a lice infestation-eww! So grateful that Lex was able to meet us at the clinic in under an hour. She inspected/removed a few lice from my hair. But the true kudos goes for her patience with my daughter who was exhausted from traveling, and wiggly. This was our first experience with lice and Lex taught us so much while eliminating the problem bugs! Thank you for a worthwhile experience!
Response from the owner: Thank you, Miye! Your family has been so nice to work with and your daughter did great getting through a crummy ordeal after so much travel--I hope you all have a great rest of your summer!
Super calming and professional. I was very impressed, and also relieved to have experienced help and advice dealing with our first lice outbreak, and to not have to do the job myself for both my kids and myself. Great result, highly recommend.
Response from the owner: Thanks, Andrea! It was so nice to meet you all and I hope you all had a great holiday!
Lex was very thorough and also very kind. We appreciate her ability to be meticulous and thorough. We are so thankful for her wonderful service!
Response from the owner: Thanks, Jaimi! It was great meeting you both :)
We were visiting friends while out of town, literally across the country when we found lice in my hair. I panicked of course and my sweet husband calmly googled and found Lice Charmers. We called and Conor was so sweet and empathetic and was able to get me in that very day. We met Lex at the office and she was so unbelievably nice. She calmed our (my) anxiety, we had great conversation and the appointment took about an hour, which was much quicker than we expected considering I have long and thick hair. This was pain free, relaxing and honestly not as big of a deal and I thought it was going to be.This service was well worth the money we spent. Thank you!
Great service. Well worth the price. Satisfied 100%! Arrived on time. Did a thorough job making sure all the lice were out. She was great with my 5 & 7yr old children. Very knowledgeable.
Response from the owner: Thank you!! It was great working with you guys, I hope you all find lots of fun ways to beat the heat this summer! -Lex
Just got home from an amazing long weekend road trip in the PNW, a vacation where Lex was our hero! On Thursday we learned my 6yo daughter had lice and being away from home with lots of weekend plans, I simply did not feel equipped to handle it on my own. I called Lex before our drive to Portland and she was able to meet us at her office in the evening as soon as we arrived to town! She was able to do quick but thorough checks on everyone (every else was clear.. thank goodness) and treat my daughter’s head all in about 2 hours. The process was relaxing and she was so great to talk to! She guaranteed us that my daughter was lice + egg free when we left and I’ve done consistent checks since then (3 days) and haven’t found anything. This was our first time dealing with one of our children having lice and Lex was so patient and helpful talking through how to prevent it in the future and address it if it happens again. I’m so grateful we were able to enjoy our weekend without the stress of head lice!
Response from the owner: Thank you so much, Jordan! Your family was so nice to chat with, and your daughter seriously cracked me up wanting to know so much about cicadas--I hope you guys have a blast on your continuing adventures!
Lex was amazing! I would trust her with my kid’s heads if they ever get lice.
Response from the owner: Thank you, Kayla! It was such a pleasure meeting your family :)
They did an amazing job on my daughter's hair. They removed everything and my daughter hasn't itched at all.
Response from the owner: Thanks, Vanessa! Your family was super nice to chat with--I hope you all have an amazing summer exploring with baby!
Lex is amazing. I have called in her expertise 2 times now over the years. She is knowledgeable, sweet, and professional. She does the hard work and makes you feel like you can sleep at night again. 😊 I will always utilize her services if I need them. Highly recommend Lice Charmers.
Response from the owner: Thank you, Heather!! It was such a pleasure getting to work with you all again :)
What amazingly nice experience! My kiddo left clean headed with super soft hair. Thanks.
Response from the owner: Thanks, Linda! She was such a pleasure to talk to, that girl is going places. <3 - Lex
I did not know there was such an amazing resource for Lice removal out there! If you are stuck and not sure how best to approach a Lice situation or even just want to know there is a resource out there JIC... connect with Lex at Lice Charmers!
Response from the owner: Thanks, JC! Your daughter is a total firecracker and so much fun to chat with :DI hope all your backyard projects turn out as planned and congrats on your upcoming summer celebrations!
Highly recommend! Lex was super nice and very informative. My daughter was very relaxed with her the whole time. Totally turned what could have been an awkward and uncomfortable experience into a joy. This is easily the best way to get rid of those pesky bugs!
Response from the owner: Thanks, Jeff! It was great working with your family and I hope your daughter has a blast with her acting troop!!
Lice Charmers were great to deal with and helped stop my anxiety of having 3 children all with lice out of a household of 9. They checked everyone and gave us peace of mind. Highly recommend.
Response from the owner: Thank you, Stephanie! Such a pleasure working with you all and enjoying your coffee! I hope you all have a blast at all the summer fairs we have coming our way.Cheers!Lex
I had been battling with a few lice on my daughter that just would not go away for the past month. To save my sanity I felt like it was time to contact a professional. Lex answered me quickly via text late one night and scheduled us for a couple days later. She was amazing with my two small kids (3 and almost 5)! She was so kind and conversational with all of us; honestly it didn’t feel like a 1.5 hour appointment at all and it made what has been a stressful situation actually pleasant! I also feel a lot more empowered to deal with lice if it happens again. Rather than acting from a place of panic and feeling like I have to wash every item in the house and all of our heads with Nix, I now understand more about how lice live, transfer onto items, and the most effective way to get rid of them (all about taking the time and technique to comb rather than all these gimmicky products). They are annoying but there’s no reason to panic; thank you Lex for answering my questions and giving me the knowledge of what to do if there’s a next time. Highly recommend!
Response from the owner: Thank you so much for this kind review, Monique!! I'm really grateful you found our service. It was such a pleasure talking with you and I hope your kiddos are stronger than ever for having the experience--they both did AWESOME. :D
From the very start they were very prompt at texting back and setting up a same day appointment. Very knowledgeable. Extremely friendly and gentle with my children and calm demener. They were quick as they could be as also being throu. I felt confident that we had it under control after we left with all the information. Would recommend. Over and over.
Response from the owner: Thanks, Amanda!! I so appreciate you taking the time to review us, I know you're busy! It was great chatting with you and working with your kids.Cheers!
Great experience with Lex from Lice Charmers. She was able to come out to our home next day and treat my kiddo quickly and efficiently, caught a very sneaky louse on my own head, and gave us great aftercare instructions and advice. Such a stressful and icky realization that your kid has lice, so it was worth every penny to hire a professional and just get it handled. 10/10! Hopefully we don’t need to hire them again, but if we do wind up in this situation in the future I’d call Lice Charmer’s first.
Response from the owner: Thank you, Sorcha!! I'm so glad we got to help :)
We had the best experience! Lexi was so kind, helpful and knowledgeable. She turned a frantic situation into a calm experience and my child left lice free. Worth every penny!!!
Response from the owner: Thank you very much!
Lice Charmers was a life saver and game changer. After realizing my daughter had lice and that a home treatment was not going to cut it, we reached out and got an appointment the same day. We had fabulous, friendly service. We also got a lot of helpful information and tools for the future. If I could give ten stars instead of five I definitely would!
Response from the owner: Thank you, Tasha!!
We had a great experience and Lex was very friendly. We were able to get in right away. Very pleased and would highly recommend it.
Response from the owner: Thanks, Tammy! I hope you all have a ton of fun with your summer plans :D
Professiobal, friendly. and informative. I was able to get an appointment quickly.Highly recommended.
Response from the owner: Thanks, Heather!
Alexis was amazing! Kind, gentle, very thorough and was able to de-lice my daughter's long thick hair. Totally professional and her products don't stink like lice shampoos. She was also able to get us in immediately the same day we found out we had lice. I'm so grateful I didn't have to wait to get help.
Response from the owner: Thanks, Tiffany! I hope you all stay lice-free for good, but I'd be grateful for an opportunity to work together again in future! Best,Lex
Professional, skilled and efficient!
Response from the owner: Thanks, Marietta! J'ai de la chance à vous rencontrer!
Do not call these people to help you they are a rip off, I thought I had lice and I did not and I still got charge for a full treatment almost $200 for 15 minutes of somebody telling me I don’t have lice and I was charged the full amount anyway! The technician that came over was very nice I got to admit that but I should not have been charged. I would’ve gladly paid a inspection fee and time for travel but the full amount……. really
Response from the owner: Hi Jack, I know we spoke on the phone and cleared this up, but I wanted to respond to your review for anyone else that comes across it.We dropped the ball on communicating to Jack what our minimum was for an in-home appointment and he was justifiably displeased. Thankfully, he called to let us know and after listening to his side and reviewing the phone call we reached a compromise that all parties are happy with. I hope he considers updating this review, but... we all have a lot going on right now, so no worries if not.Conor
Alexis was awesome. She made me feel so comfortable and taken care of. Answered all my questions very knowledgeably . I can tell she really knows what she’s doing! It feels so good to be lice free!
Response from the owner: Thank you very much for the kind review! Wishing you a lazy and cozy holiday season!
Worth every penny. Lex was extremely kind and professional. Great with kids. Easy to talk to. Very thorough and proficient at removing lice. I highly recommend if you want to keep your sanity.
Response from the owner: Thank you, Rikki! It was great getting to know you--all your kiddos at work and otherwise are lucky to have you both.
I was freaking out, hysterical and in tears. Nothing I did to rid myself of those terrible creatures was working. I felt very ashamed and extremely depressed, at the end of my rope really...then Luce Charmers! What a miracle! Lex is happy, friendly and completely non- judgemental about the whole thing. Plus she REALLY knows her stuff!!! Couldn't have found anyone more capable and such a joy to be around. Totally worth the money. I can't say enough good about the process...fast, effective and DONE!!!
Response from the owner: I'm so glad I could help, Sylvia :) And for the record you're still lovely and charming when you're hysterical! Thank you for calling us, I hope you never have to deal with these critters again!! -Lex
This was the best experience we have ever had for lice removal treatment. Alexis made us feel comfortable with her pleasant and calming demeanor and answers to all of our inquiries. She is very skilled, thorough, kind and professional. I highly recommend Lex at Lice Charmers.
Response from the owner: Thanks, Bridget! You and your daughter were such a pleasure to chat with--happy holidays!
Lex was professional, kind, and took the time to answer our many questions. We are very grateful for the thorough work that she did!
Response from the owner: Thank you, Marissa! So glad to have met you both and I hope your family gets a kick out of that book Harry Potter and the Methods of Rationality! :)
Thank you Lex for giving us peace of mind and being such a joy and calming presence!
Response from the owner: So glad we could help, Heidi! It was a pleasure meeting you all--thank you!
My Granddaughters and I went to Lex and were very pleased with her service! She was so kind and patient with the girls, made them so comfortable. We would definitely go back if the need was there. Thank you Lex you're awesome!!!!
Response from the owner: Thank you, Donna! So glad we got to meet :)
Lex was wonderful! Very professional and answered all of our questions !
Response from the owner: Thank you, Janet! It was so nice talking with you all, happy holidays!
Best service I've ever had great people did a great job got rid of everything the first time was on time nice pleasant head felt better right away
Response from the owner: Thank you, Dori! It was so nice spending the afternoon getting to know your family. So glad we could help!
This was our first head lice experience with our child. Lex, and Lice Charmers came the same day we called and quickly helped reassure us that once she left we would all be lice free. I particularly appreciated the 30 day guarantee. Lice Charmers willingness to help guide us on best practices for what we needed to take care of in our home to ensure we wouldn't be reinfected was also such a help. Thanks so much Lice Charmers!
Response from the owner: It was a pleasure meeting your family, Dana! Thanks for your kind words :) You all must be very proud of your kiddo's patience and fortitude--that will pay off big time in the fight against Ganon ;)
This was a great and convenient service. She was at my house in 2 hours notice. She was extremely thorough and extremely pleasant to deal with. I will certainly use this service God for I'd it happens again. Thank you lice charmers!
Response from the owner: Thank you, Will! So glad I could help and it was a pleasure chatting with you both!
I am so very thankful for the great service we had today. I highly recommend Lice Charmers, Lex is amazing
Response from the owner: Thank you, Juanita! It was such a pleasure getting to know you! [And if you're ever looking for that podcast we talked about, S-Town by Serial/This American Life is absolutely to die for ;) Cheers!]
She was very professional and patient. We work with adults with disabilities and she really took her time and made sure she was comfortable. Took a lot of stress off us.
Response from the owner: Thank you, Candice! I'm so grateful you took the time to write this--and it was really nice getting to know you! Cheers!
We had a fabulous experience. She was so engaged with my 13 year old and made her feel extremely comfortable at ease. I would highly recommend their services. - Sally
Response from the owner: Thank you, thank you! It was a blast chatting with your daughter--we're lucky to have people like her to get through this zombie phone-pocolypse ;) Best wishes, Lex
This service was so professional and so helpful. We are lice free and had a great experience getting it done!
Response from the owner: Thank you, Amy! So glad I could help. Wishing you all a great upcoming school year!
Very kind and knowledgeable. We were seen the same day we called which was a great relief! Highly recommend!
Response from the owner: Thank you, Vesna! It was so nice to meet you all and get to hear all about păduchi from the old country! ;)
Lex did a great job with our whole family- my mom, husband, 2 year old daughter and 3 month old son. Very thorough, professional, and knowledgeable! We hope we don't have to call on her again, but are grateful she's around in case we do in the future! Thanks so much!
Response from the owner: Thank you, Lauren! It was so nice working with you all :)
I really can't recommend Lice Charmers enough! Lex was able to come to our home and check and treat all of us the same day. Lex has a calm and friendly approach and normalizes the whole experience to avoid major freak-outs :). Lex was amazing with our wiggly kids (3 & 8) and very reassuring to us adults. Lice Charmers will be the first call we make next time we need help with lice!
Response from the owner: Thank you, Samantha!! It was so nice to work with your family. Your kids were endlessly engaging to talk to and I'm so glad you gave us a call!
Alexis was amazing, experienced, professional, and personable. She was on time and really made us feel cared for. She told us what to expect and how to proceed with the home moving forward to prevent lice from reinfesting. 10/10 would recommend this service! Well worth the cost putting our minds at ease. Thank you Alexis!
Response from the owner: Thanks, Stephanie! I'm so glad I could help and I wish you the best on your next adventure!
Lexi came to my house within a few hours of calling. She was super thorough and extremely knowledgeable. I love that she uses non toxic products too. I highly recommend using Lice Charmers if you have been exposed to lice. You’ll get a piece of mind.
Response from the owner: Thank you very much for your review! I hope you have an excellent rest of your summer!
Lexi came and checked my hair for me after a lice scare. She was friendly, knowledgeable, and had a great sense of humor. She was through and provided great after care instructions. If you find yourself in this situation this is definitely the business you want to call! Thank you!
Response from the owner: Thank you for such a nice review, Jennifer! It was great talking with you today, and thank you for the pandemic party app recommendation! (hopefully never to be needed, but great to have in the arsenal!)
Cannot thank you enough for bringing me peace of mind conveniently in my own home! So professional and kind! What an overwhelming problem it is to have lice introduced into your home but what a wonderful option to be rid of it quickly and easily!
Response from the owner: Thank you, Stephanie! I'm so grateful for the time we had to talk. Wishing you and your family all the best with all of your projects and adventures!
I was initially nervous about calling a service to help with a head lice breakout because I assumed a high cost and a gimmick. But low and behold our HSA covered the cost and that was all I needed to know! The reviews about Lice Charmers are true, no gimmicks here!! The cherry on top was the responsiveness of the service. I sent a text at 8pm and they were at my house by noon the next day. When you have lice you cannot get rid of them soon enough so I was very glad to enlist their help. Highly recommend!
Response from the owner: Thank you, Mckayla! Your daughter was such a trooper and an absolute delight to work with. I hope she gets to put those killer animal impressions to good use on the stage sometime! ;)
Great service! So convenient and Lex is such a pleasure to work with.
Response from the owner: Thanks, Michelle! It was so good meeting you all and swapping dog stories! :D
Very flexible service, I called this morning and she came this afternoon (thank goodness!)--Lex was a pleasure to chat with while combing through our family's hair and I'm feeling so relieved our hair has been professionally combed and gone through. Thank you so much again!
Response from the owner: Thank you very much! It was an absolute pleasure talking with you. I hope your son gets a chance to check out those Magic Tree House books, they might be right up his alley!
Wow. Lex was so flexible, easy to plan/communicate with. Lex is super knowledgeable, compassionate and AMAZING with my kid. Thank you!
Response from the owner: Thank you, Jennifer! It was great getting to know you both and I hope y'all have a stellar movie night to celebrate! :D
Alexis was fabulous! We got a same day appt. Alexis put my daughter at ease. Clearly explained what she was doing every step of the way. And great customer service from her partner. Just a fabulous experience and would highly recommend Lice Charmers!
Response from the owner: Hi Gretchen, thank you so much for your review! It was great chatting with you all :)
Alexis was amazing. She shared all of her knowledge with us. She was very patient with my little one. Thank you so much. Highly recommend
Response from the owner: Thanks, Nicki! It was a pleasure working with you all and hearing your daughter's stand up ;)
I had a lice scare with my daughter. She was at her mom's and I got the call that she had eggs. So, I never having had lice went into a panic and googling only led to worsening my anxiety. I found lice charmers online and called to inquire. Conor answered on the first ring and was a huge help. He put my mind at ease letting me know what to do and let me know I didn't have much to worry about. Although I didn't use the service, I would highly recommend! I would have paid him just for the insight he provided!
Response from the owner: Lice are annoying. They don't need to be traumatic, so i'm glad to share what I know with you, which you can hopefully share with others, to help dispel the fear-mongering and anxiety around these pests.
Lex at Lice Charmers is fantastic! She came quickly and was very thorough. She’s also delightful to talk with. Great service plus great person! Highly recommend.
Response from the owner: Thank you so much, Leslie! Your daughter has so much integrity and individuality to share, it's a pleasure getting to work with you both!
Lex is amazing, so happy we found you guys! Lex was great with our daughter, hope we don’t have to have her back, but if we have another problem, she will be who we call!
Response from the owner: Thank you very much, Errin! It was so nice chatting with you and your daughter--she's such a little ray of sunshine!
This review is a little late but my family and I had a great experience with lice charmers, very friendly, sweet with my kids and got the job done! Thank you so much for your wonderful service!
Response from the owner: Thanks, Ashley! Glad we could help and wishing you all an excellent summer!
Lex was AMAZING! I work in a residential facility for youth and we had a client come in with a very bad case of lice that our OTC lice treatment failed to work. I researched places to contact and Lice Charmers was one of the first to pop up. She was at our facility within 2 hours of contacting her. Both her and Conor were SO helpful with all of our questions.(We had a lot!!) The population of clients we serve are kiddos that have horrific trauma, abuse and neglect, drug use, and mental health issues. Their first day with us can be stressful and scary and the fact Lex was able to come in and connect with our client and show him respect is SO huge for us. While she was doing the treatment she made our kiddo feel comfortable and chatted with him the whole time. (even made him laugh!) We are only going to use Lice Charmers from now on!
Response from the owner: Thank you, Katie! This review means so much to me. It was such a great experience working with your team and getting to see the difference your organization is making for these kids. I sincerely hope to get to work more with you and your clients in the future!-Lex
Lex was a fantastic lice remover. Efficient and fast. Pays attention to detail. Great experience. Will recommend.
Response from the owner: Thank you so much for your review, Gwynne!
We had a great experience with Lex. She was super nice, both my girls really liked her, and we are now lice free! Definitely recommend the investment, it was easy and stress free.
Response from the owner: Thank you, Erin! It was great talking with you all and I'm looking forward to checking out those trilogies!
Lex and Conor were on it. We had a scare across two households but they accommodated us and helped bring the infestation to closure quickly. Lex tamped down the innate, visceral disgust and paranoia we felt about lice with science, a calm demeanor, and an easy-going manner.
Response from the owner: Thank you so much for the kind words, Matthew! So glad we could help to get them gone in one fell swoop!
Lex is amazing and is so professional! She was great with our kids and got rid of those little bugs. Thanks again! We know who to call when bugs move in.
Response from the owner: Thank you, Aaron! It's such a pleasure working with your family. :)
My family had a lice scare and I wanted to get professionally inspected. Having someone come to my home is very convenient. We had Lex. She was friendly, on time, knowledgeable, and efficient. Good news, there were no lice so that was a big sigh of relief. Getting a professional inspection/treatment is definitely worth the money. Better safe than sorry!
Response from the owner: Thank you! It's always nice to be the bearer of good news in this line of work--here's to staying lice-free!
Thank you so much! The peace of mind alone is worth Lice Charmers expertise. Lex was prompt, personable and patient with my talkative four year old. Thank you so much!
Response from the owner: Thank you, Adrianne! It was an absolute pleasure chatting with both of you ;)
Lex is beyond amazing! She came to our home and treated my two youngest girls, myself, and my checked my roommate out just Incase. This is our second tome battling lice, the first time we treated ourselves and it took us 3 months almost to fully get rid of the lice. This time around Lex handled it all for us and took a lot of stress off of me as a single parent. She educated us on lice and left me with items to help and give to my daughters dad who couldn’t be with us that day to make sure he also gets treated. Such a great business and affordable. Def recommand to anyone struggling. She made everything feel so calm and not choatic.
Response from the owner: Thanks so much, Amanda! Those girls did amazing, they should be super proud of themselves!
Cannot recommend Lice Charmers enough! We had our teacher tell us in the morning that there was a lice outbreak in class, and we found some on our daughter. I called Lex first thing and she was over at our house by 10:30am. She checked all of us and cleared everything up within a couple hours. Very friendly and knowledgeable too!
Response from the owner: Thank you so, so much Drex! Your family was so kind to share that video review with us and I wish you all the best!
Lex called us to let's know she was on the way and to confirm time of arrival . She came in let us know how it would work and what she would be doing before she even opened her bag. She started with the 21/2 year old Foster kiddo we had been battling lice with for 6 weeks and anyone who has tried to keep a 2 year old still in a seat knows that like herding cats with paper string she worked with her for about an hour plus with all the moving and head bobbing stay with it till she was done very patient and understanding with her even through the bitter end when the 2 year old was done with be messed with finished up and moved on to the 5 year old sister never missing a beat would have her back anytime.
Response from the owner: Thank you, Derek! Those girls were so charming and such a pleasure to work with! I'm so grateful to have had the chance to work with your family. I hope you never have to deal with those critters again, but I'd be happy to visit Canby again for another lice removal party!
She was a delight to have in our home. She checked everyone and was fairly priced.
Response from the owner: Thank you, Susan! It was lovely jamming out with you all :)
I called as soon as I heard about this company! They were very helpful in answering any questions I had. They conveniently traveled to our home. Not only was Lex quick and efficient she was educational and gave us piece of mind. By the time she left... We were lice free:) I’d highly recommend Lice Charmers!!!
Response from the owner: Thank you for the kind review! It was so nice chatting with you all and I hope your kiddos fall in love with Longview like I have!Best,Lex
We discovered lice on a family member, and immediately knew we needed a Leo to completely rid of them ASAP! We called Lice Charmers, and Lex was in our home within the hour! She completely got rid of all lice in two members of the family. She searched a few others, which were in the clear. She was very easy to talk with and very professional! Highly recommend if you live in the Portland metro area.
Response from the owner: Thanks, Jenna! I hope you never, ever have to seek out lice treatment again--but it was a real pleasure getting to know you guys! Cheers!
Lex saved us again! She is the BEST! Very prompt, gentle and kind! Our kids love her and I feel safe knowing I can count on her in such a stressful situation. She was able to see the same day I called for treatment and she drove to Gresham to help out family. Thank you so much!
Response from the owner: Thank you, Lisa! It was great chatting with you and thanks again for giving me the scoop on dental hygiene haha. All the questions I never think to ask at the dentist's office!
Very knowledgeable and helpful! She is quick and a joy to chat with. Thank you Lex!
Response from the owner: Thank you, Jessica! It was great talking with you too, I hope your chateau is coming together nicely!
We are a ways out from Portland in Ridgefield WA, and thought that we might be too far out, but Lex came out just a few hours after we called. She went beyond the call staying until almost 10 pm checking our kids and all of their friends in the neighborhood. She got them all out by hand, no ongoing chemical treatment required. I highly recommend this service of you're family is exposed to Live.
Response from the owner: Thank you, Bryan! It was a treat working with you all!
No one wants to hear their child say, “I think I have lice!” But when it happens I highly recommend calling Lice Charmers! After a simple google search Saturday (@ 5:00pm) for lice treatment near us I found Lice Charmers & spoke with Lex on the phone. She was able to come to our home in Lake Oswego the next morning & check/treat the entire family. Quick, efficient, thorough. My family is so thankful to have found Lice Charmers.
Response from the owner: Thank you so much Alison! It was great talking with you all and I hope that your daughter falls in love with French!
We had a great experience with Lice Charmers and would highly recommend them for anyone dealing with a possible infestation. Very professional, experienced, fast, and efficient. They definitely know what they're doing and are great with all kinds of kids!
Response from the owner: Thanks, Leah! It was great working with those kiddos! I wish them all the best.
Very personable, knowledgeable and created a comfortable atmosphere. Put me at ease and gave me a lot of information. Plus got me in quickly. I recommend highly.
Response from the owner: Thank you, Barbara! It was very nice chatting with you both!
Lice Charmers got me in quickly and only charged for the time they spent with me. The service was super friendly and informative also.
Response from the owner: Thank you, Loren! It was nice talking to you about the paper cuttings and projects. Have a good trip!
Lex was kind, reassuring, and compassionate. She set my mind at ease. She is gentle and thorough. I highly recommend her service.
Response from the owner: Thank you, Freya :) It was so nice talking with you both and thank you again for telling me so much about yoga trapeze! It's about time I try something new and check out that deal on classes ;)
I had a great experience - they got my daughter and myself in the same day. Didn’t charge outrageous prices and took care of our problem. Lice is awful and no one wants to have, but they made the removal not only easy but successful. We watched TV and felt comforted in the process. It’s not us, it’s a normal situation for many families.Thank you over and over again.Debbie M.
Response from the owner: Thank you, Debbie! It was great getting a chance to see what Capt. Underpants is all about haha! Plus your daughter was super polite and patient for me, she's a keeper! :)
I got a call from my daughter’s school that she had lice. I was recommended to Lice Charmers by the school nurse. Within a couple of hours we were in Lexi’s office being treated. It was such a relief to be able to walk out with the knowledge the whole family was lice-free. She was very professional and friendly. Super knowledgeable about head lice and really made us feel at ease. I know it would be much worse if I tried to treat my kids myself. Plus, she introduced the kids to You vs. Wild, their new favorite show! I highly recommend Lice Charmers to anyone facing the unfortunate experience of having lice.
Response from the owner: Thank you, Sara! It was so nice working with you all and I hope your kiddos keep on pursuing they're love of everything wild and adventurous! :D
When the after care program at my son's school sent an email home about lice being present on another student, I was nervous that my kids had it. I'd heard so many tales of woe around lice from my friends and didn't want to risk multiple rounds of infestation. I wanted a professional opinion. I called Lice Charmers and spoke to Lex. She was able to see us all the same day at their SE private clinic. Prior to our appointment, she gave me advice on how to treat our home and the protocol for informing close friends and school, if necessary. When we arrived for our appointment, Lex was friendly, informative and professional. She was able to examine all three of us without causing any discomfort and in a short amount of time. It turns out that is was a false alarm but I am so glad that we went to an expert to alleviate my worries and be on the safe side. If we ever do experience a lice outbreak, I will 100% give Lex and Lice Charmers a call. I've already told my friends and coworkers about our awesome experience.
Response from the owner: Thank you, Cheryl! It's a shame we didn't get the chance to chat longer, but it's always nice to be the bearer of good news! Haha
Lex and Connor were such a pleasure to work with. I received a call immediately after texting for services. Connor answered all of my questions with patience and courtesy. Lex was able to come to our home the next day for screenings and luckily she did because we all had it. Lex was friendly, knowledgeable and very meticulous, making sure we were all lice free. I would highly recommend their services. She left leaving us with instructions on how to screen and remove ourselves but, she also offers a 30 day guarantee to return if you were to see anything return. I'm relieved we did this because I've heard other stories from mom's who try kit after kit and they can't get rid of it.
Response from the owner: Thank you, Kim! It was great meeting you all :) I bet your girl makes an awesome veterinarian some day!
Lex was fantastic! She was able to come to our house within hours of my call (on a Saturday!) and thoroughly check and treat the whole family. I was definitely nervous but she eased our fears and gave us clear instructions for washing linens and for what to look for in the future. She was also just a pleasure to talk to. I hope I don’t need to call her again but I absolutely would!
Response from the owner: Thank you, Tiara! It was a pleasure working with you all and I hope your son has an absolute blast on his birthday train ride! :D
Lexi was great! Super knowledgeable. Very compassionate, great with my boys! She did an awesome job! I would highly recommend!!! I really like how you can text her from their website to schedule an appointment!
Response from the owner: Thank you, Sheila! It was wonderful chatting with you and your boys :) Thank you again for the coffee for the road!!
Lice Charmers was amazing and made a tough situation manageable. We spoke with Connor at night and Lex arrived first thing in the morning, exactly on time! We had 1 mild case but are now lice free!!! I would absolutely use Lice Charmers again ☺️
Response from the owner: Thank you, Michelle! It was great working with you all and I hope you all have a great rest of the season!!
They got back to us right away, came to our house within hours of me reaching out (on a Sunday!), did a thorough job, provided excellent guidance, and helped our kids feel more comfortable with age appropriate books explaining everything. We are fans!!
Response from the owner: Thank you, Amanda! It's always gratifying to meet another cheetah-print aficionado like your daughter! Big fan :D
Absolutely amazing. Something like this could be so awkward, but Lex was incredibly professional and it was an easy, relaxing experience. 10/10 would call again.
Response from the owner: Thanks, Greta! It was great chatting with you and thank you so much for the dog training tips! Much appreciated :)
Lex was awesome. She was at our house within an hour of my panicked call and was so lovely. She was informative, efficient and kind. She got those jerks out of our hair and life. I would for sure use her again, although I really hope I never have to!
Response from the owner: Thank you, Ali! It was so great working with you all and getting to practice some Spanish with your daughter! Soy muy oxidada ;)
The team at Lice Charmers was wonderful. They communicated regularly about available times and about Lex's arrival time. Once she arrived, she did an amazing job delousing our family of four. I have very thick hair and she did a thorough job removing the mother load of nits and lice.A week later, I found a live bug on my son which he probably got from a friend. Lex returned the next day to treat us again fulfilling their guarantee.Professional. Friendly. High-quality. Convenient. I would recommend Lice Charmers 100%.
Response from the owner: Thank you, Deborah! It was such a pleasure working with your family. I hope your daughter has a great volleyball season! Stay vši-free! :D
Lex is incredibly discreet and professional and we felt very comfortable with her in our home. Having lice is a stressful event! She was a comfort and a calm to both my daughter and I. I’ve recommended Lice Charmers to every parent in my child’s elementary class.
Response from the owner: Thank you very much, Joanna! It was great working with you all :)
Lex was so sweet with the kids and made the experience just about as positive as it could be. I have already recommended Lice Charmers to my friends and family.
Response from the owner: Thanks, Emily! It was so great working with you all. Your son was such a trooper :) Have fun with your forever puppy!
Lex came over within an 1.5 hours on a Saturday night. She was great. She was so gentle with our 2.5 year old daughter. We'd absolutely recommend her.
Response from the owner: Thank you very much, Josh! It was a pleasure working with you all and I wish you safe travels on all your adventures!
When head lice first showed up on my daughter a year ago, I didn’t know what to do. Naturally I tried the over-the-counter lice shampoo treatment first and alas, it didn’t work!  So I sent a message to Lex at Lice Charmers one evening and she got RIGHT back to me and offered to come the next morning, to my relief.  She got rid of the lice in a single treatment and even checked me too.When lice showed up AGAIN a year later, I knew exactly who to reach out to - Lice Charmers!  Lex is professional, knowledgable, and thorough.  She is responsive, fun, and truly makes the best out of an unfortunate situation. The convenience of treatment inside the comfort of your own home is SO nice and the rates for service are fair. Having head lice is unfortunate. Having Lice Charmers come remove them from your life is the exact opposite of unfortunate; it’s a pleasure. I can’t recommend Lex and Lice Charmers enough!
Response from the owner: Thank you, Jessica! It was so nice working with you all :) Your daughter's entourage of princess dresses brightens my day every time!
Easy & painless. So nice to have Lex arrive at the house! Lice Charmers will be first call if we ever get lice in the future!
Response from the owner: Thanks, Justin! Such a pleasure working with your family :)
They were very quick to answer our texts and very helpful and friendly!
Response from the owner: Thank you, Jennifer! It was so nice chatting with your daughter and getting to see some of her art work :) I hope you all had a good holiday!
This was the best experience for such a hard situation. We where made to feel like everything was normal and okay. She was absolutely amazing and carried out conversations with my child to help distract her throughout the process.
Response from the owner: Thank you, Brittany!! Your daughter was so much fun to chat with, she's a total rockstar :) I'm so glad I got to see some of your creations too! I'll keep you in mind next time someone needs a truly fantastic confection ;)
Lex was very easy to work with and professional. We called late in the evening and were able to get an appointment for the following morning. She arrived in a ordinary car and brought all of her own supplies. It was much less stressful to have her come to our home then needing to go across town. She was very thorough in her work. The peace of mind from knowing our daughter was treated and cleared 💯 was worth every penny. I would highly recommend Lice Charmers.
Response from the owner: Thank you, Sarah! It was great chatting with you :D Your daughter was such a good sport and a pleasure to work with!
Fast, in-home service made this process so easy. Lex was great: full of information, friendly, efficient with a tedious process, and was able to come to our house just a few hours after I contacted her. I hope in the very best way possible that we don't have to call her in the future, but if we have a lice reappearance I'm so glad I know she's there. Highly recommend her!
Response from the owner: Thank you, Hannah! It was such a pleasure working with you all. So glad I could be of help and be there for your kiddo's first candy cane! xDStay cool and keep trying new things, little lady!
I have never had nor dealt with lice before, so I called lice charmers and scheduled her to come out in the evening. She showed up and checked my hair, my son's, and then my daughter's hair who was the only person with lice. She got all the lice, and nits out of my daughter's hair and my daughter's hair is very thick. She was very thorough and knowledgeable about lice and how to get rid of them and keep them away. I highly recommend calling her to take care of your lice problem, she also guarantees her work.
Response from the owner: Thank you, Michael! Your kiddos are fearless and you must be so proud of them! It was great working with you all :)
Calling Lice Charmers was a great decision. Lex was wonderful with our 3 year old as well as extremely thorough. I recommend Lice Charmers... 100%.
Response from the owner: Thanks, Billy! Your daughter was a rock star sitting still that whole time. :D
Definitely recommend this company! We called Lice Charmers late in the afternoon after finding out at least one of our kids had lice. They were able to come out first thing the next morning. Lex was very nice and worked diligently with all four of us. We felt free of lice and were much more educated than we had been about the subject. Lex even brought a fun kids book about lice. It was great not having to go anywhere to get checked and treated. Thank you so much!
Response from the owner: Thank you so much for your review! It was such a pleasure working with your family :)
Lexi was kind and efficient and skillful - she really saved the day- we are so grateful
Response from the owner: Thank you so much! It was great talking with your daughter about Battle of the Books--I'm sure her team will clean up this year!
I called at 8am and Lex was there by 10, everyone got checked and lice removed by noon. It was so convenience to have everyone at home so I could do laundry, send emails, and keep siblings entertained while Lex worked. She was also very informative and helped us understand how to handle and prevent lice infestations. Would totally use them again!
Response from the owner: Thank you, Kimberly! Your kiddos were awesome and should be so proud of themselves for being such tough cookies!P.S. you dog's name cracks me up, I only got the joke post-appointment... Dax Shepherd LOL
We had the best possible experience thanks to Alexis. She checked everyone in our family and then treated our daughter. I learned a ton from Alexis and what to check for moving forward. I highly recommend calling her as soon as you find the little buggers.
Response from the owner: Thank you, Cara! I'm so glad I could help. Now you're fully prepared in the case that any lice warning sirens going off in future ;)
After learning I had head lice, I went online and found Lice Charmers. Called immediately and got an appointment within 2 hours. Lex showed up on time and proceeded to clean my head! She was very informative and thorough. She is awesome! Highly recommend her!
Response from the owner: Thank you so much! It was such a pleasure working with your family and I hope you all have a super fun Halloween!
Holy hannah, Lex is a LIFESAVER! Here are the top 5 reasons why I love her and this company!1. She is prompt with her communication. She emailed me back at 11pm the night I messaged her to set up an appointment, and she was able to get us in for a next day appointment!2. She saved us hours and hours of lost time at a lice clinic! I was able to cook, clean and carry on life while she worked on our family.3. She is *extremely* knowledgable about lice and gave us amazing research-based advice about how to clean the house and prevent future outbreaks.4. She stays true to her word of 30-day guarantee! Unfortunately, we suffered a second lice outbreak within the 30 days, and she came back to help us out free-of-charge. (We have since narrowed down the issue to our gym's daycare so we are officially pulling our kids from this program! Ugh!)5. We successfully used our HSA account to cover the cost!
Response from the owner: Lex is the best. Glad that she could help you out with that lice removal, and that your HSA covered it!
Very personable and attentive. She did a thorough search and comb through plus good conversation. I felt very relaxed in an already tense situation. I feel clean and happy going to sleep tonight :) thank you lice charmers!!!
Response from the owner: Happy to help and get lice off your mind for good!
We had a great experience with Alexis and are grateful to have such a quick response for an in-home lice check and removal.She was prompt, pleasant and good. What else could we ask for?
Response from the owner: Glad to hear it Matt, I'll pass your compliments on to Alexis.
This was one of the best experiences I’ve ever had with an in-home lice treatment. The technician was right on top, very proficient and super friendly. As much as one could enjoy the experience of removing nits, this was it! Thank you Lice Charmers!
Response from the owner: Good to hear your lice treatment went so smoothly. Thanks for choosing us!
Lex was super friendly and professional. This was a hard experience for my foster kids, but she made it better. She was easy to schedule with and very educated and understanding with my concerns. Having her in my home was easier than going to a salon, making it easier to care for my traumatized kiddos. She showed them compassion and respect. I am completely happy with our experience.
Response from the owner: In-home treatment can be a lifesaver for tough head lice situations. Glad to hear Lex was a huge help!
Totally great expertise! Lex was knowledgeable and patient. She was especially great with my 4 year old who has trouble sitting still. Hoping I never have to deal with this again, but will use lice charmers if we do.
Response from the owner: Thank you for the testimonial. I'll let Lex know you had good things to say about her work!
So friendly and convenient!! Lex knows her stuff and is so thorough. Anyone that has ever dealt with lice time and time again knows how time consuming it can be. She allowed me time away from dealing with the tedious treatment and combing to continue on with my endless parental responsibilities and for that I am endlessly grateful!
Response from the owner: Thank you very much, Sarah! It was an absolute pleasure working with you and your family!
After discovering a single tiny bug on one of my kids while on vacation, I immediately went into crazed action. Said child was treated and all of us were meticulously checked. Ongoing checks for more bugs continued daily. 8 days of and nits were found on all 3 kids. Probably me too since I have little faith in my husbands lice/nit finding skills.All of us were treated. Days of checking and sure enough more nits on one child. I was at my whits end.I called a company that our pediatrician recommended that has a local office. They were polite on phone but said they assign one tech to our family to screen and treat each member 1.5 hrs for average treatment. There are 4 of us!!! That just wasn’t reasonable with young kids that have set schedules I.e. meals, baths bedtime.I booked since I didn’t feel I had many options.After trying to figure out how to make that long appointment work for us, I decided to do some research.I found Lice Charmers just searching online. They didn’t have many reviews but the ones they had were all good. They are mobile, they come to your home to screen and treat in an unmarked vehicle.Lex was so friendly and efficient. She had us all throughly screen and 1 treatment in under 2 hours.We were able to maintain our normal routine and have the green light to live normally with no fear of a return.I wish I used her first before using OTC toxic chemicals on my kids heads.This company will be my go to if we ever have to deal with these annoying bugs again.
Response from the owner: Thank you Patricia! I had such a great time hearing about Guam and I'm adding that Palau jellyfish pool to the top of the destination list!
I always had this idea in my head that if my kids ever got lice that I would be able to take care of it myself.Trust me: you can, but you don’t want to. Your time and sanity and piece of mind is worth more than that. You love yourself more than that. Why do you work so hard and make decent money if you can’t spend it on those things that truly make your life better? Things like a quiet weekend on the coast, high octane fuel for your car, name brand sliced cheese.Picture this: your child starts scratching the back of their head, during dinner and ON A SCHOOL NIGHT. “Oh no”, you think to yourself. Please no. Not this, not now, the new season of Bob’s Burgers just started and you’ve got 3 episodes burning a hole in your DVR. You’ve already chilled the Chardonnay and you can practically feel the freedom associated with stepping out of the work “undergarments” and into your jammies and the quiet of comfort of the “post-kids-bedtime”.You reluctantly part the hair on the back of their head, the way the heroine in the slasher film may pull back the drapes to reveal the horrors behind. And, of course, it’s lice. And not just a few. Those parasites have been having a 3 week bender on your kids’ head and they’ve pulled permits to start building gated communities.You remember what happened last time they got lice? Yeeeeah. Hours bent over their greasy heads, in low light while they squirm and complain about the hair pulling. Load after load of laundry. The itching of your own scalp... “do I have it? Is it psychosomatic? Both?” Your heart sinks, the dreams of jammies and a solid Chardonnay buzz fading quickly.But hey! Don’t worry! You can still get your drink on AND get those kids in bed on time!We called Lex with Lice Charmers and she was in our house within one hour reassuring us, picking nits and bugs and we were lice free in time for bed. That Chardonnay tasted amazing.They are very professional, they are fast, courteous, clean and kind.You owe it to yourself and your children to get this taken care of TODAY. It’s worth every penny. I will call them every time from now on. #licecharmersforlife
Response from the owner: Thank you so much, Josh :) It was such a pleasure working with your family. Tell the tooth fairy from me that she's got the green light to do her rounds--you're all clear!
Connor and Lex were great. I called in a panic and Lex came out the same day. She was very patient and thorough. We even had a couple other people show up to be checked for lice. Very professional, highly recommend.
Response from the owner: Thank you for your review! It was so nice chatting with you all :)
Amazing company! You receive play by play messages on the arrival time after you have a general apt time based on when you called and who was ahead of you. Lex is wonderful with kids and you can tell enjoys her job. The ease of being in your home so while they are being cleaned you can start cleaning your house makes it nice as well. Everyone is checked thoroughly as well in the house
Response from the owner: Thanks Megan! I had a great time jamming out to your son's favorite hits and hearing all about your "escape artist" chicken's romps!
As the Program Cordinator for a Japanese high school tour group, I was so amazed and so grateful for the quick and efficient service of this company when one of our host mothers saw a bug on her student!The service technician, Lex, was on her way to our location in less than two hours from our call! I had never heard of such a service and was stunned by their professionalism and thoroughness in taking care of our student at our location. Thankfully she had no head lice after all, but the quick response and care given during the exam was totally worth the cost to quell our concerns. We are so thankful for the word of mouth referral!
Response from the owner: Thank you for your kind words, Kathy! It's always nice to be the bearer of good news :) I hope that student has a wonderful stay and never has to worry about those pests again!
Lex was very thorough and patient with my young children. Especially with my daughter who has very thick long hair and hated to have it combed. We are so relieved to be lice free after one session. 10/10 would recommend to anyone with headlice but definitely to those with young children! Thank you!
Response from the owner: Thank you, Stephanie!! It was so great working with you and I really appreciate you taking the time to review! I hope you all have a wonderful summer :)
I HIGHLY recommend their service. Do not go anywhere else. They are the best! Lex is so personable and made the experience pleasant for my son. Shocker! That took a lot of stress from me! Scheduling was very easy and they answered all of my questions with a level of kindness and respect that I greatly appreciated. No judgement, as these things just happen! I truly appreciate their discretion in NOT arriving in a giant van advertising "Mobile Lice Treatment". That would be a fun conversation with the neighbors! ;) Keep up the great work! I hope to never need their service again, but I know who to call if I do!
Response from the owner: Thank you so much for your kind words, Shamane! It was such a pleasure working with your family and your son had some much appreciated music suggestions for me to check out! Have a wonderful summer :D
Lex was very professional and kind. I’m so grateful that my daughter’s long, thick hair is finally free of lice after losing the battle against them for weeks. 10/10 highly recommend!
Response from the owner: Thank you, Michelle! I had a great time chatting with your daughter--she was such a good sport about all the combing! :)
Lex was amazing to work with from minute one. She was super easy to work with on the phone to schedule the appointment. She was flexible when we needed to move the appointment up. She was on time and professional during the appointment. Her knowledge is impressive. Overall, Lex was a bright spot in an otherwise stressful event. Lice isn’t fun but if I ever need to treat it again I will absolutely call Lice Charmers.
Response from the owner: Thank you so much, Paul! I hope you guys have a blast with all your summer activities! :)
Lex was timely and thorough. We are so happy to have this service to take care of our lice and ensure my kiddos can attend camp tomorrow!
Response from the owner: Yay! Camp is going to be such a blast, enjoy your summer!
I had a great experience with Lice Charmer and would highly recommend working with her. She was excellent, informative and patient plus gave us the tools to help be more proactive in the future. Very professional and compassionate with kids.
Response from the owner: Thank you, Andrea! I hope you all have a great summer and enjoy those camps! :D
Amazing service, very professional, came out same day. Very reasonable price and Totally worth it!! I would highly recommend them.
Response from the owner: Thank you, Sheryl! I really enjoyed chatting with you and hope your daughter has a great season!
What a relief!! There is no easier, more full-proof, or more pleasant way to get of lice than having The Lice Charmer come to your house. Saved countless hours and stress. She works fast. Worth every penny.
Response from the owner: Thanks Alisha! It was great chatting with you and your kids--they were all so polite and patient! :)Happy hunting for new songs!
Lice Charmers was miraculous. We realized we had lice on a weekend, and googled our way to their information. She asked some questions to determine what was going on, and agreed we needed a visit. She spent over two hours with us, going through five heads and picking out all the nits which means I didn't have to which was the best money I've spent since I got divorced. Seriously. I was confident in the treatment and the instructions we received, and sure enough we did not have a recurrence. I can't overstate how pleased I was and how enthusiastically I would recommend Lice Charmers.
Response from the owner: Thank you, Suzanne! Your family was such a pleasure to work with and your kids should be very proud of themselves for kicking those bugs to the curb in one sitting! I know it wasn't easy, but they were rockstars toughing it out :)
Lex was able to come out to my house right away. I was extremely worried about the lice issue and her coming out so promptly really helped ease my anxiety about it. Right when she answered the phone it was like talking to a friend. I felt better about everything right away and was so glad I called. She is very detail oriented and thorough. She'll take her time to make sure those little buggers wont return! Thanks LiceCharmers!
Response from the owner: Thank you so much, Samantha! I had a great time talking with you and I'm so glad we were able to time our appointment juuuust right for your kiddo's nap! And I hope you get a chance to check out that book, The Kissing Hand! It's such a sweet story. <3
Lex is amazing! She is super sweet, great with kiddos and definitely eased my mind about the whole lice stuff. She has great tips she shared with us on how to tackle lice, cleaning etc. I would highly recommend her to anyone :) thank you so so much for everything!
Response from the owner: Thank you Kaylene! It was a pleasure talking with you and seeing your daughter's killer dance moves! :D
Lex was professional and diligent. I feel so relieved now knowing that the lice is gone. She checked my whole family too and was great with my 3 year old daughter. I would definitely call her again although I hope I don’t have too! 😉
Response from the owner: Thank you!! It was great talking shop about gardening and I hope you all had a great St. Patrick's Day! :)
Lex was amazing, relaxed and kind. They were able to come over on a Sunday night, which was a lifesaver so we did not have to miss work
Response from the owner: Thank you, Jessica! So glad I could help and I hope the sun never sets on your lice-free party! :)
I can't say enough wonderful things about Alexis and this service! We discovered lice on my daughter at 3pm, Alexis was at our house by 4pm and checked our family of 5 in time so that my husband and I could still make it out for our date night, lice free! She was wonderful with the children, and was very professional and knowledgeable about the various ways to treat lice and how to manage the household contamination risks to reduce that stress as well. She also has a 30 day guarantee (which I hope not to use!) that reassured me her process works.
Response from the owner: Thank you very much for your kind words, Jessica! I hope that date night was a hit and thanks again for dispelling some of my fears about making pasta at home!
They answered my call at 9:00 p.m. and set up an appointment for the very next morning. What a huge relief to have somebody come to the house and deal with my children's hair while I began laundry. Kind and made the children feel comfortable! Thank you!!!
Response from the owner: Thanks Rae! It was a pleasure learning about veterinary job shadowing and all the things going phases of planning the Aladdin production--your girls are rock stars :)
Lice Charmers is awesome! Lex showed up right on time and went straight to work. She was efficient and very thorough. It was so much more convenient to have this done at home instead of going to a lice picking location, and the pricing is about equivalent. You also get the added benefit of an expert helping you decide how to best clean your home to prevent a re-infestation. Lex was so good with my kids they threatened to get lice on purpose so she could come over and hang out again! Thanks Lice Charmers, worth every penny!
Response from the owner: Thank you, Matt! I don't wish lice on anyone, but your kids were stellar getting their hair combed and a pleasure to talk to. I'd be happy for the chance to chat more with them on the intricacies of piano playing and science experiments!
Lex was awesome! Two of my three daughters had lice. She checked and treated us all. Even my 4yr old sat for her to remove everything. Such a great experience with her help in my own home. Don't ever comb out your kids hair 3x per day for 2 weeks and wash pillow cases everyday again! Call Lice Charmers to have lice removed properly and she will save your sanity and time!
Response from the owner: Thank you so much Amy! It was great working with you all and I hope to see your kiddos on American Ninja Warrior one day! ;D
Very professional and easy to work with thank you!!!
Response from the owner: Thank you, Jessica! It was lovely working with you all :)
Alexis was great. She’s super friendly and puts everyone at ease. She tells you what you need to do in your home, and what you don’t need to do to clean. It was so easy to have her come to the house and treat everyone. It’s her personal business and she gives it a personal touch.
Response from the owner: Thank you very much, Erica! It was a pleasure talking with you and voyeuring out over the cat show documentary! Haha
Lex was extremely easy to get in touch with and we made an appt for the next morning. The amazing thing is that it’s actually a little less than the storefront businesses, but she came to our house and treated the whole family! It was so nice to be at home and not have to sit around somewhere for four hours. She was professional and friendly and I can’t recommend this service highly enough! She also speaks French, which was a fun treat.
Response from the owner: Thank you so much, Brittany! It was great chatting with you and such a nice surprise to get to practice French with your girls!
Lexi seems like an amazing person, very caring and good at her job. I would highly recommend her. I called to have her come to our house to check us, because we had some close friends that had lice. She gave me advice over the phone , sent me links, and volunteered to look at pictures of my daughter's head. She totally didn't have to do that, she was just being a good person.Turns out we didn't have lice. She was so nice and helpful. I will definitely be calling her if we ever do get lice, and recommending her to friends.
Response from the owner: Thanks so much for your kind words, Lisa! Please don't hesitate to ask if I can be of any more help. Cheers!
Not only did everyone in my house get treated and feel good about the process, but were put at ease knowing another treatment within 30 days would be on them if we found any more. It was so nice having my family treated in the comfort of our home, too. I wish I had done this several self treatments ago.
Response from the owner: Thank you, Christina! Your kiddos were total rock stars and an absolute pleasure to work with :) Happy holidays!
Total lifesavers! We discovered lice on our two sons on Sunday and I tried to do an at-home treatment, but I was nervous I hadn’t gotten everything out. I was also worried my husband and I might have lice too, so I wanted a professional to check us all. I texted Lice Charmers late at night thinking they’d get back to me in the morning, but to my surprise I got a text right back! Lexi came to our house the next day and treated all of us. She also gave us great tips on how to wash/dry our clothes/linens. It’s so nice knowing we’re all lice-free and not having to worry that we missed something!
Response from the owner: Thanks so much, Beth! It was lovely chatting with you and I look forward to getting my barre on! :D
Highly recommend. Super friendly, professional, knowledgeable, and great with kids. So worth the money. I am very pleased with their service and I am happy to say that no bugs were found. The peace of mind from knowing is priceless. Also, the process was very relaxing...like getting a scalp message at a spa.
Response from the owner: Thanks Kerry! It was a pleasure talkin' bugs with you all and I can't wait to check out those exotic pumpkins you mentioned! :D
Lex is an angel from Heaven. Found a nit on my daughter’s head at 6:30 on a Saturday night. Found Lex online and texted her at 6:40. She was at our house 20 minutes later! 7 o’clock on a Saturday night, people! She took care of all 4 of us, was great with the kids, and was just a pleasure to have in our home. Highly recommend!
Response from the owner: Thank you, Carolyn! It was such a pleasure working with you all and chatting about school projects! Cheers!
So amazing I would recommend to anyone. My wife and 2 daughters visited pakistan and got lice we did everything for up to 6 months shampoos and Lazer Combs spent more money then I would have on one treatment with these lovely people. She came she was very professional and very sweet withone of my two kids who wasnt cooperating in the beginning after 15 min of crying my daughter calmed down then it was a breeze after that. Lice was totally gone it's been a week and a half since the treatment and there still gone. Thank you lice charmers!
Response from the owner: Thank you, Asif! Your girls were very sweet to work with even after catching them in a grumpy mood :) And thank you again for the tea!
This company was great! We highly recommend Lex! She was quick and thorough!
Response from the owner: Thank you, Jenn! It was great working with your family and catching up on some guilty-pleasure shows! :D
Lex was great! Super friendly and patient with an unhappy 2 year old and a wiggly baby. Would recommend them to anyone!
Response from the owner: Thank you Tamara! Your boys were very brave and it was a pleasure chatting with you all :)
Lex is a superhero! Just had the most stress-free, educational, pleasant, and convenient afternoon of delousing. My children feel like they've had a combination salon treatment/ science lesson, and now we can all go back to school with confidence! I do not have time to experiment with 3- star options; Lice Charmers knows what they're doing and have the reviews to show for it!
Response from the owner: Thank you so much, Jamie! It was lovely chatting about good reads and DnD with you all :) And your girls were really stellar around the microscope--glad they had fun checking the bugs out!
Excellent service. Came to the house the same day we called after a call from the school saying our daughter had lice. Arrived on time and after thorough check confirmed it was a false alarm. Hope I do not need to use a service to deal with lice again but if I do Lex will for sure be my first call.
Response from the owner: Thank you, Jane! I hope you all stay lice free and break a leg! ;)
I was very impressed that when I called, a technician was here within 2 hours. I’ve never dealt with lice so had no idea what I was doing. Lex was great! She was patient (my daughter is autistic), friendly, and helpful. Fortunately my daughter didn’t have lice, but Lex took the time to explain to me how to look for it.I would recommend this company 100% and love that theycame to my home.
Response from the owner: Thank you, Michelle! So glad to be the bearer of good news :)
We had a wonderful experience with Lex at Lice Charmers! She was fast and efficient and listened to my little chatter box ever so sweetly for over an hour, wonderful service, arrived to my house within 40 min of calling and provided us with sweet parting gifts. Thank you again sooo much! You were a true life saver!
Response from the owner: Thank you, Jessica! It was an honor to de-louse the future president! ;)
As many parents in the PPS school system know, this happens to us all. The dreaded alert. I HIGHLY recommend this service. Prompt, professional and good people. Thank you.
Response from the owner: Thank you, Devon--have a wonderful school year!
We were given a 8:30PM appointment time. Early evening Lice charmers contacted us and kept us up to speed on time development, always offering to reschedule for the next day. We decided to to do this the same evening/night. Lex showed up at 9:30PM and immediately got to work on our kids. She was extremely friendly and discrete. My daughter must have had at least 20 questions, which she patiently all answered. Lex worked extremely focused and didn’t even take a break. We were all done by 2AM. We are so grateful for the dedication and extremely thorough work!! We are very thankful and relieved. Thank you Lex!!!
Response from the owner: Thanks Natalie! Lex is a true rockstar and I'm happy to hear you and your kids had a good time and got lice free.
Lex was great. Very Patient!!! Our 6 year old twins were better for this at home by on a Sunday morning, rather than a salon. Would recommend highly!
Response from the owner: Thank you so much, Beth! It was a pleasure getting to know you all--and I hope you had a great lice-free party afterwards!
Omg this was amazing!! I was about to burn down my house and shave all our heads when I discovered lice in my daughters hair but found this company instead and Lex talked me out of it. Lex answered my text at 11:00 pm and immediately made me feel better and took all panic away. She came over the next day and it was like chatting with a friend! Seriously. I knew I was in good hands when she asked me about the drama I had with my neighbor. It was awesome. My husband was super self conscious at first and was very uncomfortable to have someone “picking at him” but Lex came in and put him at ease. She is very professional and knowledgeable and is EXTREMELY thourough. No one wants anything born on their heads but Lex actually made the experience fun. Yes, fun. Our family laughed and was able to bond over this horrific ordeal I dreaded since I gave life to two girls with hair on their heads because Lex took all the stress away. I was so overwhelmed but being lice free after ONE treatment was worth every penny. Lex even took her time to show me how to check since she knew I was traumatized and paranoid over this outbreak. The night before I couldn’t sleep because I swear I could hear the lice building condos and chewing my flesh but after Lex came I slept so well knowing nothing was being laid or born on my head.
Response from the owner: Thank you so much, Rachel! You all were so much fun to chat with :D We really kicked those bugs to the curb!
We had been dealing with lice for over 3 years. I had tried at least 5 different types of treatments and had spent so much time and money trying to get those little pests completely out of my daughters’ hair. I finally gave in and called in the Lice Charmers. Not one little nit has been seen since. Totally worth the money!!!
Response from the owner: Thank you! I hope you all had the best vacation. :D It was a great time hanging out with you all and your low-rider pups!
Lex was very knowledgeable and helpful. She was also professional. We recommend her!
Response from the owner: Thank you, Casey! I had a great time listening to your travelling stories and sharing coffee!
I recommend anyone seeking professional removal service of lice to contact them!! They are quick to respond and is available to answer your questions before scheduled appointment. My 9 year old daughter was unable to sleep comfortably the night we found out about her having lice and they gave me advice on what to do for a good night’s rest. The next morning Lex came at 10am and treated my daughter and also checked my head in 2.5 hours! Now our household is lice free. Lex truly saved us and we appreciate her service! Her service also comes with a 30-day guarantee, but I’m positive that we won’t need to revisit. Experience was nothing but wonderful, I know my initial reaction when I found out my child has lice was to panic and do some google researching on what OTC product was best to use. Don’t waste your time! Keep calm and contact Lice Charmers! OTC products does NOT work even after using it you will not have peace of mind. I sure did not, not until Lex came to help us!
Response from the owner: Thanks a million, Sally! I had a great time chatting with you all and congrats on your upcoming big day!! I hope you get loads of great pictures and eat tons of delicious food wherever you decide to honeymoon! :D
Alexis is fantastic! Not only were both of my autistic kids completely at ease with her they cooperated through the entire comb out! I called and she arrived all within two hours. Can't say enough about how grateful we are for such a positive experience during a stressful situation. Thank you!
Response from the owner: Thank you so much for your kind words, Barbara! It means the world to me :) Your kiddos were rockstars and such a pleasure to work with!