Our Reviews

Still had lice after 2 weeks, they don't honor their guarantee and I'm not sure it even fully worked in the first place.

Two weeks later they refuse to honor the guarantee because a babysitter who has not been in our house for more than a month wasn't checked. Quite the scam to charge hundreds of dollars, guarantee satisfaction, give an incomplete treatment and then demand more money when it fails

Absolutely under no circumstance should you waste money with this complete and total rip off of a service. Went for a treatment. Did all the post steps. Didn’t work. Went back for retreat…. Had to pay for exams…… one month later….. back again but guess what…. Now they want me to pay for it AGAIN. What an absurd scam save yourself the time and money

Do not call these people to help you they are a rip off, I thought I had lice and I did not and I still got charge for a full treatment almost $200 for 15 minutes of somebody telling me I don’t have lice and I was charged the full amount anyway! The technician that came over was very nice I got to admit that but I should not have been charged. I would’ve gladly paid a inspection fee and time for travel but the full amount……. really

I came in originally to have a removal and grab a take home treatment, totaling $250 after adding a tip. I was told to re-treat 9-10 days later at home which I did. I also treated my husband with the oil I purchased here. Two weeks later I found more lice in my hair and called to have my second free treatment only to be told that this was not an option. The second treatment is contingent upon having everyone in your household physically seen by them (an extra $40 per person) which was not explained to me. The website says "checked or treated" but does not clarify that they are to be "checked or treated" in the clinic. Taking their oil home and treating does not count for this condition. Since I purchased the oil, I was told that I could come back if I was reinfected and it would be "no problem" to get it taken care of. I even made sure to ask about the terms of that agreement and was not told I would be turned away for this reason. So now I am out $250, unable to work until I find a way to pay for another treatment from the grocery store, and feel let down by being told something false. When I called and pushed back about this I was told, "You were treated by the one of the owners. They know the conditions and explained". I bet they do know them, but I did not. Just very disappointing and I would recommend saving your money

great and quick service. I called morning of for an appointment and i was brought in quickly. Staff was great, we had a lovely chat.

My only complaint for this service is the cost. Not super affordable when you have a family of 3 needing it, although I can't say how they compare to other clinics. Aside from that, everything was great. We were scheduled to be seen within an hour of calling. Sydney was wonderful and so kind and patient with our two year old when she struggled with the process. All around a good service to give you peace of mind and quick removal if you can foot the bill.