You searched for Lice Knowing You
Closed in Oregon. Still open in Washington.

Here’s exactly where things stand, so you’re not calling a number that no longer answers.

Oregon · Closed
Portland and Beaverton

Both Oregon clinics have closed. If you’ve been trying to book in the Portland metro, that’s why you couldn’t. Lice Charmers has a clinic in each of those two towns.

Washington · Open
Seattle area

Lice Knowing You still operates near Seattle. If that’s who you want, you’ll need their own website — we’re a separate business, not affiliated with them.

Open 7am–8pm, seven days · Same-day appointments usually available

Why people were sent here
You’re not starting over with strangers.

When Lice Knowing You closed their Portland and Beaverton clinics, the people doing the treatments didn’t stop caring about the work. Lice Charmers was co-founded by Alexis Charriere, who worked there.

So the method you were expecting — a careful, unhurried, pesticide-free treatment done by someone who does this every day rather than a box off a shelf — is the method you get. We didn’t invent a shortcut. We kept the standard and built a clinic around it.

They ran good clinics in both towns, and plenty of the families we see now used them first. Learn more about us.

If you used them before, here’s what changes

Most of it will feel familiar. These are the parts worth knowing before you book.

Same as you remember
  • A professional, hands-on treatment — not a product sold to you at a counter.
  • No pesticides. Nothing lice have built resistance to.
  • Safe for young children, and boring rather than frightening for them.
  • Someone who checks properly and tells you straight if it isn’t lice.
  • In-home appointments if you’d rather not come to a clinic.
Different with us
  • 60-day guarantee covering reinfestation, not only treatment failure — the far likelier problem.
  • One appointment. No second visit booked before you’ve left the first.
  • Prices published — $199 or $225, on this page, before you call.
  • Open 7am–8pm, seven days, with same-day usually available.
  • School clearance letters included; FSA and HSA accepted.
What it costs

Per person, flat fee. You’ll know the number before we start.

Head Check
$45
A real wet check, per person. Free if you go ahead with treatment the same visit.
Treatment · Shorter Hair
$199
Full treatment and comb-out. One visit, guarantee included.
Treatment · Longer Hair
$225
Same treatment, more combing time. One visit, same guarantee.

The check and the treatment don’t stack — get treated and the check is free. For in-home visits, call and we’ll quote you before we come out.

Our 60-Day Guarantee
If lice come back within 60 days, we retreat free.

Ours covers reinfestation as well as treatment failure — the far likelier problem, because lice usually come back from the same classroom rather than from a missed nit. The full terms are right here, not read to you after you’ve paid.

If lice return within 60 days of your original appointment, we provide one free retreatment — including checks — for every person we treated at the initial visit, at our nearest clinic.

You’re covered when:

  • Everyone with lice was treated by us within the last 60 days.
  • Everyone in the household — or in regular contact with it, including split households — was checked by us and either cleared or treated. Checks are $45 a head and free for anyone who turns out to need treatment.
  • There is physical evidence — a dead louse is plenty — or we find one at the appointment. If no evidence is found, the checks are charged.

All guaranteed checks and retreatments must be completed within 24 hours of the first one starting. Lice move between heads — treating a household across a week just hands it back and forth.

Why the conditions exist, plainly: if an untreated head in the house — or a cousin who’s round every weekend — puts lice back on your child, that isn’t our treatment failing, and no clinic can guarantee against it.

Portland and Beaverton — both still open

Serving Portland, Beaverton, Gresham, Lake Oswego, Hillsboro and the wider metro.

5.0 ★ · 775 Google reviews
Families who used to go somewhere else

Heat, combing and oil — 30 to 60 minutes for most heads, 99.7% success rate.

Questions we get from Lice Knowing You customers

No. Lice Charmers is a separate, independent business — not affiliated with Lice Knowing You, not owned by them, not endorsed by them. The connection is a person: one of our co-founders worked there before Lice Charmers existed.

Both of their Oregon clinics — Portland and Beaverton — closed. Their business still operates in the Seattle area, so if you’re in Washington and looking for them specifically, you’ll want their own website. This page is about Oregon.

We don’t sell Lice Knowing You products and can’t advise on where to find them. What we’d say honestly is that no shampoo or spray reliably clears an active infestation — that’s why most people end up calling a clinic. If there are live lice today, a treatment is the thing that ends it.

Usually same day. We’re open 7am to 8pm, seven days a week, at both the Portland and Beaverton clinics. Call in the morning and there’s a good chance we can have you clear before bedtime.

Yes — anywhere in the Portland metro, with the same method and the same 60-day guarantee. In-home pricing depends on how many people need treating and where you are, so call and we’ll quote you before we come out.

Let’s get this over with today.

One appointment. 30 to 60 minutes. Then it’s behind you.

★★★★★ 5.0 — 775 Google reviews · Open 7am–8pm, seven days